SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Maintenance Coordination 
SAQA QUAL ID QUALIFICATION TITLE
50245  National Certificate: Maintenance Coordination 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
TETA - Transport Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Transport, Operations and Logistics 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  160  Level 5  Level TBA: Pre-2009 was L5  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Registered" 		 SAQA 0182/09  2009-07-29  2010-11-11 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2011-11-11   2014-11-11  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
79406  National Certificate: Maintenance Coordination  Level 5  NQF Level 05  160  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

The Qualification will contribute to increasing levels of efficiency and effectiveness and will develop a common integrated and co-ordinated approach to managing the maintenance function within an organisation or across a range of industries. It provides learners with a formal Qualification that allows for recognition, further mobility and portability. A person acquiring this Qualification will be able to apply managerial principles within the technical field of operations relating to the maintenance function of the respective organisation.

More specifically the purpose of this Qualification will provide learners with a solid grounding in managing the maintenance function within a variety of industries. It will enable them to understand the concepts relating to maintenance, such as preventative maintenance; corrective maintenance; total productive maintenance and improved-designed maintenance. It also addresses the different levels of maintenance and the concepts of failure, mode, effects and critic ability analysis (FMECA).

This Qualification has a large number of competencies, which are rooted in actual workplace practice and should lead to improved on-the-job performance by the learner, due to the integration of the knowledge mastered with workplace application.

This learning supports many of the objectives of the NQF, and therefore by concentrating on the link between theory and practice, the quality of education, training and development as well as the personal development of the learner will be elevated.

Rationale:

The concept of maintenance is one of the oldest known to people. No other function in modern industry covers as wide a range of disciplines and industries as that of maintenance. A properly managed maintenance function creates and sustains high levels of availability, reliability and operability of organisations. These high levels translate directly into production capacity, productive output and thus organisational profit.

The function of maintenance abounds with problems such as: Materials control; purchasing; warranty control, quality control; personnel; finances; scheduling; design; project work; maintaining safety standards; creating environmental awareness; and the Operations of the failure process. These problems highlighted a skills gap that existed in maintenance Operations.

A National Certificate in Maintenance Management - NQF Level 5 was developed to fill the Operations skills gap that spans the entire spectrum of various disciplines and industries, from road and building construction, transport industry, all engineering organisations and facilities Operations. It will expose learners to the world of technological advancement, thereby increasing global competitiveness for the country, organisation and the learner within the maintenance Operations environment.

The Certificate will provide opportunities for individuals presently employed within organisations as maintenance Operations personnel, to obtain a formally recognised Qualification within their field of work. This will be possible because maintenance is required within all aspects of industry and has always been recognised as a secondary task by employers.

The Certificate will also provide entry to new learners who wish to embark on a Qualification within the maintenance field as a career path leading on from their technical background into one of Junior Management.

The Qualification recognises the fact that both knowledge of and the application of managing the maintenance within an organisation is a business imperative, necessary for the success of the organisation, both strategically and operationally. This Certificate is thus designed to enable individuals to develop the theoretical competencies and the practical skills to operate effectively in this field. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The following is the learning assumed to be in place:
  • Communication at NQF Level 4 in two languages or equivalent.
  • Mathematical Literacy at NQF Level 4 or equivalent.
  • A Technical Qualification or work related experience in the technical field in which the learner is working and will complete the Qualification.

    Recognition of Prior Learning:

    The structure of this Unit Standard based Qualification makes the Recognition of Prior Learning possible, if the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Qualification. Recognition of Prior Learning will be done by means of Integrated Assessment as mentioned in the previous paragraph.

    This Recognition of Prior Learning may allow:
  • For accelerated access to further learning.
  • Gaining of credits towards a Qualification.

    All recognition of Prior Learning is subject to quality assurance by the relevant accredited Education and Training, Quality Assurance Body and is conducted by a registered assessor.

    Access to the Qualification:

    Access to this Qualification is only limited by the learning assumed to be in place, therefore a learner can access the total Qualification and it must be noted that learners may also access any individual Unit Standard and obtain the credits issued against it. Also any learner who can provide evidence of the learning assumed to be in place has open access to this Qualification. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    The Qualification is made up of a combination of learning outcomes from Fundamental, Core and Elective components, with the respective learner needing a minimum of 160 credits to qualify.

    Fundamental:
  • 21 credits.
  • 13%.

    Core:
  • 101 credits.
  • 63%.

    Elective specific:
  • Minimum 15 credits.
  • 09%.

    Elective generic:
  • Minimum 23 credits.
  • 15%.

    Total:
  • 160 credits (Minimum).
  • 100%.

    Fundamental:
  • 21 credits at NQF Level 5.
  • 21 total credits.

    Core:
  • 91 credits at NQF Level 5.
  • 10 credits at NQF Level 6.
  • 101 total credits.

    Elective specific:
  • A minimum of 15 Credits at NQF Level 4 or 5.
  • 15 total credits (Minimum).

    Elective generic:
  • A minimum of 23 credits from the following: 43 Credits at NQF Level 5 and 15 Credits at NQF Level 6.
  • 23 total credits (Minimum).

    Total Credits:
  • 21 credits Fundamental at NQF Level 5.
  • 91 credits Core at NQF Level 5.
  • 10 credits Core at NQF Level 6.
  • 15 credits Electives specific at NQF Levels 4 or 5.
  • 23 credits Electives generic at NQF Levels 5 and 6.
  • Total: 160 credits (Minimum).

    Motivation for number of credits assigned to Fundamental, Core and Elective.

    Fundamental Credits:

    The SGB felt that the additional 21 credits allocated for the Fundamental Unit Standards will add value to the Qualification as a whole, as they are essential to the success of the learner in terms of a basis to launch from in terms of their ability to communicate, manage finance and operate ethically at this level.

    Core:

    101 credits have been allocated to the Core Unit Standards. This is to ensure that the Qualification has a strong generic operational and maintenance practice. The majority of the credits are at NQF Level 5 with only 10 credits at NQF Level 6.

    The Core Unit Standards offer a broad contextual understanding and will enable the learners to gain an all round picture of the Maintenance Management function within Industry.

    Electives Specific:

    A minimum of 15 credits must be selected by the learner from the credits provided by the specific industry. These Unit Standards shall be generated by the respective industry representatives so as to customise the Qualification for their specific field of study.

    Electives Generic:

    A minimum of 23 credits must be selected by the learner from the 43 Credits at NQF Level 5 and 15 Credits form the one Unit Standard at NQF Level 6. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Communicate effectively with a divergent audience using efficient communication techniques.

    2. Manage financial aspects relating to the section, department or division.

    3. Manage the in and outsourcing of product and/or services through ethical contractual procurement processes.

    4. Manage risk within the maintenance management environment.

    5. Manage the maintenance management function of the organisation effectively and efficiently.

    6. Manage and maintain a level of performance in terms of organisational set standards. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • Communication within the business environment is conducted verbally and in written format.
  • An effective record keeping system for a business environment is created and maintained.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Financial statements are interpreted, with financial forecasts and budgets according to operational plans of the unit are drafted.
  • Maintenance related budgets and reports are prepared, analysed and variances which occur in the budget are controlled.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • The relationship between values, ethics and organisational culture and its impact on achieving goals and objectives are described and are applied within the organisational section, department or division.
  • The in/out sourcing procurement processes of goods and services for maintenance management purposes is managed through procurement management principles in accordance with organisational policies and procedures.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • A risk management control system is designed and implemented for an organisation in order to reduce risk in an organisational context.
  • The Health, Safety and Environmental Protection activities in a maintenance environment within an organisation is managed so as to assess and control hazards and risks to health, safety and environmental damage through incorrect waste control.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • A maintenance management strategy and procedures is implemented and maintained within an organisation.
  • Maintenance management resources are planned for, and managed so as to ensure optimal utilisation of resources.
  • A clear understanding of the fundamental concepts of Supply Chain Management namely, Procurement, Operations, Distribution and Logistics is demonstrated through comparing the philosophy of Supply Chain Management with traditional business models giving practical examples of the advantages and disadvantages of adhering to a Supply Chain Philosophy.

    Associated Assessment Criteria for Exit Level Outcome 6:
  • A quality management system is established and maintained so as to ensure that quality improvement processes take place whilst adhering to organisational maintenance quality standards and requirements.
  • The performance of various maintenance resources and equipment is managed through continual evaluation in order to determine their effectiveness and therefore be able to make factual decisions based on this information.

    Integrated Assessment:

    Learning, teaching and assessment are inextricably linked. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the Unit Standards should be integrated. Assessment of the communication, language, literacy and numeracy should be conducted in conjunction with other aspects and should use authentic maintenance contexts wherever possible.

    The term 'Integrated Assessment' relates to theoretical and practical components being assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflexive competencies.


    Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credits for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience. Assessment should ensure that all specific outcomes, embedded knowledge and critical cross-field outcomes are evaluated. The assessment of the critical cross-field outcomes should be integrated with the assessment of specific outcomes and embedded knowledge. 
    		•

    INTERNATIONAL COMPARABILITY 
    Benchmarking was done by comparison to Unit Standards/Outcomes of learning against:
  • Imants BVBA Consulting and Services - The Maintenance Management Guide - Belgium.
  • EC Harris - W M Maintenance Management Training - France/Belgium.
  • Association Françoise De Normalisation (AFNOR) - Technology of Maintenance - France/Belgium 2001.
  • IDCON Inc (Idhammer Consultants) - USA - Maintenance Management Processes (Preventative Maintenance; Condition Monitoring; Maintenance Planning and Scheduling; Root Cause Analysis; Materials Management; Reliability and Maintenance Audit).
  • Feed Forward - Australia - The Maintenance and Operational Reference Guide - Covers 47 key factors which explain the best practice maintenance to maintain operations.
  • New Standard Institute - USA - Maintenance Planning and Scheduling; Shutdowns, Turnarounds and Outages; Maintenance Storerooms; Maintenance Process Management; Leadership Skills For Maintenance.
  • New Zealand Qualification Authority - Unit Standards.
    > 964 Implement a schedule for an automotive preventative maintenance programme - Level 5 - 2 Credits.
    > 6464 Mange civil plant and equipment maintenance tasks - Level 4 - 8 Credits.
    > 6439 Prepare and implement civil plant, equipment, and vehicle maintenance schedule - Level 5 - 8 Credits.

    A direct comparison of the title, specific outcomes, assessment criteria and embedded knowledge was undertaken with each standard, and the best practice points were highlighted and incorporated into each Unit Standard. Areas of commonality were the concepts relating to maintenance, such as preventative maintenance; corrective maintenance; total productive maintenance and improved-designed maintenance However, where points were incorporated these were written in a South African context and at a level appropriate to South Africa.

    Because of the difference in levels across the different countries, difficulty was found in making actual direct comparisons, level to level and unit standard/course to unit standard. 
    		•

    ARTICULATION OPTIONS 
    This Qualification lends itself to both vertical and horizontal articulation possibilities. These possibilities ensure both mobility and progression for the learner. The learning areas outlined in the Rationale for the Qualification indicates the articulation possibilities.

    Horizontal articulation possibilities lie with other NQF Level 5 Qualifications and Unit Standards in the Learning areas:
  • National Certificate: Maintenance of High-speed production processes (fast moving Consumer Goods) ID 48730 - NQF Level 5.
  • National Diploma: Maintenance of High speed Production Processes (fast Moving Consumer Goods) ID 48765 - NQF Level 5.
  • National Diploma: Physical Planning Design and Management Engineering ID 22438 - NQF Level 5.

    Vertical progression can be achieved by embarking on the study of related NQF Level 6 Qualifications:
  • National Diploma: Engineering: Civil ID 16092 - NQF Level 6.
  • Advanced Diploma: Management: ID 48825 - NQF Level 6.
  • Advanced Diploma: Project Management: ID 48722 - NQF Level 6. 
    		•

    MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification must register as an assessor with the relevant Education and Training Quality Assurance (ETQA) Body.
  • Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQA's (including professional bodies); and in terms of the moderation guideline detailed immediately below.
  • Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should encompass achievement of the competence described in the Qualification. 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor, the applicant should:
  • Hold a Qualification in Maintenance Management at NQF Level 6 or equivalent.
  • Be registered as an assessor with the relevant ETQA or an ETQA that has a memorandum of understanding with the relevant ETQA. 
    		•

    NOTES 
    This qualification has been replaced by qualification ID: 79406, which is "National Certificate: Maintanance Coordination", Level 5, 160 Credits.

    Exit point for learners who do not complete the Qualification:
  • Learners will be credited with Unit Standards in which they have proved competence.
  • Learners who complete individual Unit Standards but do not complete this Qualification retain their credits. However, should the substance of the Unit Standard change, the validity of the credits towards the Qualification may be reviewed.
  • Learners who change their provider or learning site before completing the Qualification may transfer their credits to the new learning site. 
    		•

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  109999  Manage service providers in a selected organisation  Level 4  NQF Level 04  5 
    Core  15234  Apply efficient time management to the work of a department/division/section  Level 5  Level TBA: Pre-2009 was L5  4 
    Core  115407  Apply the principles of change management in the workplace  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  115855  Create, maintain and update record keeping systems  Level 5  Level TBA: Pre-2009 was L5  5 
    Core  123190  Design and implement a risk management control system  Level 5  Level TBA: Pre-2009 was L5  6 
    Core  123195  Design, plan and implement a maintenance strategy and procedures  Level 5  Level TBA: Pre-2009 was L5  32 
    Core  123196  Design, plan and implement a waste management system  Level 5  Level TBA: Pre-2009 was L5  20 
    Core  123198  Establish and manage a quality management system for maintenance in an organisation  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  15233  Harness diversity and build on strengths of a diverse working environment  Level 5  Level TBA: Pre-2009 was L5  3 
    Core  114226  Interpret and manage conflicts within the workplace  Level 5  Level TBA: Pre-2009 was L5  8 
    Core  15230  Monitor team members and measure effectiveness of performance  Level 5  Level TBA: Pre-2009 was L5  4 
    Core  123199  Monitor, control and process performance measurement activities  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  123200  Plan and manage maintenance resources  Level 5  Level TBA: Pre-2009 was L5  7 
    Core  123191  Prepare, set, monitor and review maintenance budgets  Level 5  Level TBA: Pre-2009 was L5  8 
    Core  114879  Promote a productivity improvement strategy  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  123201  Establish and manage safety, health and environmental protection in a maintenance environment  Level 6  Level TBA: Pre-2009 was L6  10 
    Core  123194  Manage in and out sourcing  Level 6  Level TBA: Pre-2009 was L6  4 
    Core  123192  Manage the return of goods  Level 6  Level TBA: Pre-2009 was L6  2 
    Core  123197  Understand and integrate maintenance and project management principles  Level 6  Level TBA: Pre-2009 was L6  20 
    Fundamental  115817  Provide and respond to feedback  Level 5  Level TBA: Pre-2009 was L5  4 
    Fundamental  115789  Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts  Level 5  Level TBA: Pre-2009 was L5  5 
    Fundamental  12433  Use communication techniques effectively  Level 5  Level TBA: Pre-2009 was L5  8 
    Fundamental  115790  Write and present for a wide range of purposes, audiences and contexts  Level 5  Level TBA: Pre-2009 was L5  5 
    Elective  14489  Identify, interpret and produce electrical working drawings  Level 4  NQF Level 04  8 
    Elective  14490  Identify, interpret and produce working building drawings  Level 4  NQF Level 04  8 
    Elective  14495  Identify, interpret and produce working mechanical drawings  Level 4  NQF Level 04  8 
    Elective  14492  Identify, interpret and produce working piping drawings  Level 4  NQF Level 04  6 
    Elective  114215  Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path  Level 4  NQF Level 04  3 
    Elective  11273  Apply Fundamental Concepts of Supply Chain Management Optimisation  Level 5  Level TBA: Pre-2009 was L5  8 
    Elective  13203  Counsel workgroup members in respect of HIV/AIDS  Level 5  Level TBA: Pre-2009 was L5  3 
    Elective  114274  Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997)  Level 5  Level TBA: Pre-2009 was L5  8 
    Elective  114278  Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995)  Level 5  Level TBA: Pre-2009 was L5  12 
    Elective  15238  Devise and apply strategies to establish and maintain relationships  Level 5  Level TBA: Pre-2009 was L5  3 
    Elective  15224  Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks  Level 5  Level TBA: Pre-2009 was L5  4 
    Elective  15223  Implement training needs for teams and individuals to upgrade skills levels  Level 5  Level TBA: Pre-2009 was L5  3 
    Elective  123193  Manage a storekeeping system  Level 5  Level TBA: Pre-2009 was L5  5 
    Elective  15235  Prepare and conduct staff selection interviews  Level 5  Level TBA: Pre-2009 was L5  3 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.