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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Retail and Wholesale Processes 
SAQA QUAL ID QUALIFICATION TITLE
13718  National Certificate: Retail and Wholesale Processes 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
W&RSETA - Wholesale & Retail Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Wholesale and Retail 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  160  Level 2  NQF Level 02  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 1351/03  2003-12-03  2006-12-03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-12-03   2010-12-03  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
58206  National Certificate: Wholesale and Retail Operations  Level 2  NQF Level 02  120  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
This qualification is registered at level 2 on the National Qualifications Framework. It provides learners with the opportunity to access learning in broad retail and wholesale practices which includes opportunities for learners to open own outlets, retailing or wholesaling a wide range of products. Learners will be able to combine fundamental, contextual and specialised learning outcomes and operate to standards linked to best practice in retailing and wholesaling. Learners will, once qualified, be able to demonstrate competence in administration, cash, promotions, safety, stock, service, and the displaying and marking of a range of merchandise. Learners will also understand the retail industry, its structures and terms. An optional area of learning exists where learners who are involved in credit will be able to access this as an "optional extra".

Learners will have a choice of elective areas, where they will be able to apply retail and wholesale practices in either:
  • Clothing, textiles, footwear and accessories.
  • Furniture and appliances.
  • Food handling.
  • Other speciality areas which will be enhanced as the needs in retail and wholesale emerge.

    The fundamental learning which learners will acquire will allow them to be able to perform basic business calculations, compile verbal and written communications and use basic computer technology. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners will have attained a qualification at ABET Level 4 on the National Qualifications Framework or have demonstrated competence at that level through recognition of prior learning. 

    RECOGNISE PREVIOUS LEARNING? 
    N 

    QUALIFICATION RULES 
    The following core unit standard is optional:
    Processing credit transactions - 8278 

    EXIT LEVEL OUTCOMES 
    The demonstrated ability to make decisions and consider a range of options when:

    Fundamental Learning:
  • Using computer technology.
  • Compiling verbal and written communication.
  • Performing basic business calculations.

    Core Learning:
  • Processing retail and wholesale documents.
  • Handling cash.
  • Displaying and marking merchandise.
  • Understanding industry, its terms, concepts and structures.
  • Promoting merchandise.
  • Applying safety, security and housekeeping.
  • Attending to customers.
  • Handling stock.
  • Processing credit transactions (optional).

    Elective Learning:
  • Applying clothing, textiles, footwear and accessories retail and wholesale practices.
  • Applying furniture and appliances retail and wholesale practices.
  • Applying food handling retail and wholesale practices.
  • Applying other specialist retail and wholesale practices. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Integrative Assessment

    Learners will produce evidence of the following:
  • Verbal and written explanations of a range of administrative documentations, various methods of payment, display techniques, housekeeping rules, retail and wholesale terms and concepts, generic merchandise procedures, a range of health and safety procedures, merchandise categories and stock receiving and issuing procedures. These explanations will include the above areas as it relates to the specific elective area.
  • Demonstrations of a range of administrative transactions, receiving, checking and replenishing cash floats, recording cash transactions, cashing up procedures, arranging of merchandise, marking of merchandise, orienting customers with a promotion item, disposing of hazardous substances, assisting various customers with product choices, producing of a store layout, receiving merchandise into stock and packing and securing a range of merchandise. These demonstrations will be carried out within the product ranges in the specific elective area.
  • Use a range of computer hardware, produce a basic memorandum and make basic calculations. 
    		•

    NOTES 
    This qualification has been replaced by 58206, which is the National Certificate: Wholesale and Retail Operations, NQF Level 2, 120 credits. 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  8288  Applying safety, security and housekeeping  Level 2  NQF Level 02  12 
    Core  7633  Attending to customers  Level 2  NQF Level 02  20 
    Core  8280  Displaying and marking merchandise  Level 2  NQF Level 02  8 
    Core  8275  Handling cash  Level 2  NQF Level 02  12 
    Core  8256  Handling stock  Level 2  NQF Level 02  16 
    Core  8273  Processing retail/wholesale documents  Level 2  NQF Level 02  12 
    Core  8285  Promoting merchandise  Level 2  NQF Level 02  16 
    Core  8281  Understanding industry, structures, terms and concepts  Level 2  NQF Level 02  8 
    Fundamental  8245  Compiling verbal and written communications in Retail/Wholesale practices  Level 2  NQF Level 02  20 
    Fundamental  7621  Performing basic business calculations in Retail/Wholesale practices  Level 2  NQF Level 02  6 
    Fundamental  8248  Using computer technology in retail/wholesale practices  Level 2  NQF Level 02  10 
    Elective  7609  Apply food handling retail or wholesale practices  Level 2  NQF Level 02  20 
    Elective  8263  Applying CFTA Retail/Wholesale practices  Level 2  NQF Level 02  20 
    Elective  13677  Applying Furniture and Appliance Retail/Wholesale practices  Level 2  NQF Level 02  20 
    Elective  8267  Applying speciality merchandise in Retail/Wholesale practices  Level 2  NQF Level 02  20 
    Elective  8278  Processing credit transactions  Level 2  NQF Level 02  8 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.