SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Monitor Punto Banco

SAQA US ID	UNIT STANDARD TITLE
7932	Monitor Punto Banco
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2009-07-01	2011-07-31	SAQA 0480/09
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2012-07-31		2015-07-31

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

Each learner must be able to monitor all procedures and the dealing cycle in an effective manner. The learner must also understand the importance of the monitoring procedure, and the impact on the business is described if this is not done accurately.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The learner must have proved competence in the unit standard 'Demonstrate Gaming Arithmetic for Surveillance' and 'Operate a CCTV' system before attempting to achieve competence in this unit standard.

UNIT STANDARD RANGE

Range statements are included with specific outcomes as necessary.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Explain importance of maintaining a high level of accuracy when monitoring the game of Punto Banco.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 2

Explain the importance of knowing all aspects of Punto Banco, as a monitoring officer.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 3

Explain how to recognise an opportunity for cheat moves when monitoring Punto Banco.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 4

State Gaming Board and company procedures when monitoring Punto Banco.

OUTCOME NOTES

State Gaming Board and company procedures when monitoring Punto Banco and explain the impact of not following these procedures.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 5

Monitor the opening and closing of tables.

OUTCOME NOTES

Monitor the opening and closing of tables in accordance with Gaming Board and company procedures and record and report any irregularities.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 6

Monitor that the dealing cycle is done in accordance with company requirements.

OUTCOME NOTES

Monitor that the dealing cycle is done in accordance with company requirements and ensure that all security checks are followed.

OUTCOME RANGE

Dealing cycle: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 7

Monitor that mandatory announcements are clear and audible (where audio is available).

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 8

Verify and monitor table fills and credits.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 9

Record and report irregularities.

OUTCOME NOTES

Given irregularities and non-compliance in the game, record and report these irregularities in accordance with Gaming legislation and company procedures (table limit is monitored and maximum bankroll is not exceeded).

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 10

Monitor, record and report any cheat moves that may occur.

OUTCOME NOTES

Monitor, record and report any cheat moves that may occur in accordance with Gaming legislation and company procedures.

OUTCOME RANGE

Cheat moves: moving chips on layout, Vegas cup, collusion, reduce/increase bets, distracting dealers, equipment tampering or removing chips from layout.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 11

Given specific changes in games or equipment, describe how performance would be adapted.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

SPECIFIC OUTCOME 12

Given a casino in a different province, describe how performance would be adapted.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.

ASSESSMENT CRITERION NOTES

This unit standard must be assessed in the working environment.

ASSESSMENT CRITERION 2

2. Evaluate the learner's ability to meet the outcomes consistently.

ASSESSMENT CRITERION NOTES

This unit can be assessed by a combination of observation and questioning and product sample of reports, but the emphasis is to be on questioning.

Observe, supplemented by questioning, the learner monitoring the opening and closing tables.

Observe, supplemented by questioning, the learner monitoring the dealing cycle.

ASSESSMENT CRITERION RANGE

Monitoring: check float, table number.
Dealing: drawing rules, paying out, taking in, buying in, cashing out and shuffle of cards.

ASSESSMENT CRITERION 3

3. Use surveillance target reports as additional assessments tool where necessary.

ASSESSMENT CRITERION 4

4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

ASSESSMENT CRITERION 5

5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

ASSESSMENT CRITERION 6

6. Counsel the learner on future assessments, necessary learning and further qualifications.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.
3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.
4. Moderation of assessment will be done by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Essential embedded knowledge is dealt with under the outcome section where "demonstrated knowledge and understanding" is required.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively - relates to the following specific outcomes:

Monitor the opening and closing of tables in accordance with Gaming Board and company procedures and record and report any irregularities.

Monitor that mandatory announcements are clear and audible (where audio is available).

Verify and monitor table fills and credits.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	14121	National Certificate: Gaming (Surveillance Operations)	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-09-17	Was CATHSSETA until Last Date for Achievement

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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