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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Operate a CCTV system 
SAQA US ID UNIT STANDARD TITLE
7921  Operate a CCTV system 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2009-07-01  2011-07-31  SAQA 0480/09 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-07-31   2015-07-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Each learner working with surveillance equipment must be able to use the CCTV system effectively, monitoring all the prescribed areas and know when to inform others if there are problems or incidents. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD OUTCOME HEADER 
Demonstrated KNOWLEDGE AND UNDERSTANDING : 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrated KNOWLEDGE AND UNDERSTANDING : 
OUTCOME NOTES 
1. State Gaming Board and company procedures for operating the CCTV system and monitoring all activities within the casino.

2. Explain the importance of monitoring all areas of the casino and the different procedures, including the frequency of such monitoring.

(Range of procedures: count, financial services, back of house, slots and tables procedures, movement of chips, non-value chips and punter scans).

3. Explain the reasons for recordings being made in real time

.4. Explain the procedures for tape change times, damaged tapes and the storage of tapes

.5. Describe ways to reduce criminal activity using surveillance equipment

.6. Explain the function and purpose of the VideoTape Library system. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated KNOWLEDGE AND UNDERSTANDING : 
ASSESSMENT CRITERION NOTES 
1. State Gaming Board and company procedures for operating the CCTV system and monitoring all activities within the casino.

2. Explain the importance of monitoring all areas of the casino and the different procedures, including the frequency of such monitoring.

(Range of procedures: count, financial services, back of house, slots and tables procedures, movement of chips, non-value chips and punter scans).

3. Explain the reasons for recordings being made in real time

.4. Explain the procedures for tape change times, damaged tapes and the storage of tapes

.5. Describe ways to reduce criminal activity using surveillance equipment

.6. Explain the function and purpose of the VideoTape Library system. 

SPECIFIC OUTCOME 2 
Demonstrated ability to make DECISIONS about practice and to ACT accordingly : 
OUTCOME NOTES 
7. Use the work station equipment correctly.

8. Carry out the daily systems check and procedures correctly.

9. Given surveillance equipment, identify each item and use it to provide the coverage specified by the Gaming Board.

(Range of equipment: cameras, monitors, titlers, video loss detector, control unit, video tape recorders, video printer and interface).

10. Operate the cameras correctly and focus sharply onto each area / table to monitor financial/non-financial transactions which take place. (Range of transactions: financial services, table, slots, count, back of house activities).

11. Given a system malfunction, decide how to handle the malfunction taking into account the requirements of the Gaming Board. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated ability to make DECISIONS about practice and to ACT accordingly : 
ASSESSMENT CRITERION NOTES 
7. Use the work station equipment correctly.

8. Carry out the daily systems check and procedures correctly.

9. Given surveillance equipment, identify each item and use it to provide the coverage specified by the Gaming Board.

(Range of equipment: cameras, monitors, titlers, video loss detector, control unit, video tape recorders, video printer and interface).

10. Operate the cameras correctly and focus sharply onto each area / table to monitor financial/non-financial transactions which take place. (Range of transactions: financial services, table, slots, count, back of house activities).

11. Given a system malfunction, decide how to handle the malfunction taking into account the requirements of the Gaming Board. 

SPECIFIC OUTCOME 3 
Demonstrated ability to learn from our actions and to ADAPT PERFORMANCE : 
OUTCOME NOTES 
12. Suggest ways to improve surveillance in a particular context

.13. Describe ways to adapt to new software / technology upgrades.

14. Given a different province, explain the impact legislation would have on operating the CCTV system. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated ability to learn from our actions and to ADAPT PERFORMANCE 
ASSESSMENT CRITERION NOTES 
12. Suggest ways to improve surveillance in a particular context

.13. Describe ways to adapt to new software / technology upgrades.

14. Given a different province, explain the impact legislation would have on operating the CCTV system. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Embedded knowledge and Critical cross-field outcomes have been included within the specific outcomes category

. This has been done as it was deemed necessary to ensure holistic assessment occurred.

The specific outcomes can be applied in a range of contexts.

Many of the outcomes have been written in such a way that competence must be demonstrated in the context as opposed to in isolation from a context. The specific outcomes are comparable to outcomes used internationally.

We therefore structured outcomes using the format noun + verb + condition (modifying phrase)Specific outcomes have been split into three categoriesa) knowledge and understanding (what the learner must know and understand)b) decision-making and acting (what the learner must do)c) adapting performance ( including reflexive competence)In many instances there are more than six specific outcomes, as the inclusion of critical cross-field outcomes and embedded knowledge has increased the number of specific outcomes.

If competencies are to be clustered in a meaningful way, then these unit standards cannot be split. 


UNIT STANDARD ASSESSOR CRITERIA 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.?

This unit standard must be assessed in a realistic working environment or in the workplace.

2. Evaluate the learner's ability to meet the outcomes consistently.?

This unit can be assessed by a combination of observation, questioning, and testimonies from third parties, but the emphasis is to be on observation.?

Observation must occur with all of the following types of equipment. (Range of equipment: cameras, monitors, titlers, control unit, video loss detector, video tape recorders, video printer and interface).?

Observation must occur with the following types of transactions. The remaining procedures may be assessed using any other assessment method. (Range of transactions: financial services, table, slots, count and back of house).

3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes

.4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

5. Counsel the learner on future assessments, necessary learning and further qualifications. 

UNIT STANDARD NOTES 
1. Essential embedded knowledge is dealt with under the outcomes section where "demonstrated KNOWLEDGE and UNDERSTANDING" is required.

2. Range statements are included with specific outcomes as necessary.

3. The following critical cross field outcomes are covered in this unit standard under the specific outcomes section.

They are not assessed directly, but are assessed holistically through the outcomes as indicated.?

Collect, analyse and evaluate information (Specific Outcome 6,7,9)? Use science and technology effectively (Specific Outcome 9,10,11,13) 

QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
  ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
Core  14121   National Certificate: Gaming (Surveillance Operations)  Level 3  NQF Level 03  Passed the End Date -
Status was "Reregistered" 
2008-09-17  Was CATHSSETA until Last Date for Achievement 


PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
 
NONE 



All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.