SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Clean and store glassware

SAQA US ID	UNIT STANDARD TITLE
7735	Clean and store glassware
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 2	NQF Level 02	1
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

Each learner must be able to clean and handle glassware in an efficient, hygienic and organised manner.
The learner must understand the importance of preparing the glassware and cleaning area within the specified time frames.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

None

UNIT STANDARD RANGE

Range statements are included with specific outcomes as necessary.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Identify and use glassware in accordance with organisational requirements, in such a manner that customer satisfaction is ensured.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The correlation between completing preparation duties within time limits and customer satisfaction is described.

ASSESSMENT CRITERION 2

Glassware items are located and identified in accordance with its usage and organisational procedures for handling, cleaning and storing them explained.

ASSESSMENT CRITERION RANGE

The range of glassware is: Beer glasses, wine glasses, liqueur glasses, sherry glasses, cocktail glasses, highball glasses and whiskey glasses.

ASSESSMENT CRITERION 3

Glassware is carried in a convenient, organised and safe manner.

SPECIFIC OUTCOME 2

Clean glassware and dispose the waste and dirty water thereof in accordance with organisational requirements.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The importance of not disposing cracked and broken glassware according to organisational requirements is described.

ASSESSMENT CRITERION 2

The importance of preparing and maintaining storage areas for glasses according to organisational requirements and procedures is explained.

ASSESSMENT CRITERION 3

Glassware is cleaned and stored according to organisational requirements in hygienic cleaning and storage areas.

ASSESSMENT CRITERION 4

Equipment or machinery together with cleaning chemicals is correctly used according to organisational requirements to clean glassware.

ASSESSMENT CRITERION RANGE

Range of cleaning equipment: Automatic dishwashers, sinks, brushes and cloths.

ASSESSMENT CRITERION 5

Dirty water is disposed of in a hygienic way and the importance thereof described.

ASSESSMENT CRITERION 6

Problems associated with cleaning and storing of glassware is listed and reasons for decisions to solve this are described.

ASSESSMENT CRITERION RANGE

The range of unexpected situations is: Breakages, shortage of cleaning chemicals, faulty or broken cleaning equipment, and accidents.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Embedded knowledge and Critical cross-field outcomes have been included within the specific outcomes category.
This has been done as it was deemed necessary to ensure holistic assessment occurred.

The specific outcomes can be applied in a range of contexts.

Many of the outcomes have been written in such a way that competence must be demonstrated in the context as opposed to in isolation from a context.

The specific outcomes are comparable to outcomes used internationally.

We therefore structured outcomes using the format noun + verb + condition (modifying phrase)Specific outcomes have been split into three categoriesa) knowledge and understanding (what the learner must know and understand)b) decision-making and acting (what the learner must do)c) adapting performance ( including reflexive competence)In many instances there are more than six specific outcomes, as the inclusion of critical cross-field outcomes and embedded knowledge has increased the number of specific outcomes.

If competencies are to be clustered in a meaningful way, then these unit standards cannot be split.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

Work effectively with others.

UNIT STANDARD CCFO ORGANISING

Organise and manage oneself (Specific Outcome 1,13,14)

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated KNOWLEDGE and UNDERSTANDING" is required.

Recommendations and exemplars for the design of:

Learning/Curriculum
1. Identify glassware and their uses.
2. Know and understand how cleaning equipment works.
3. Potential exercise: Collect pictures of different types and designs of glassware.

Performance systems

A new employee should be able to achieve this unit within one month of being trained.

Ongoing measurement of the learner's ability to meet this standard is recommended.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	14113	National Certificate: Food and Beverage Services	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Phosaane Group
2.	Reach Summit