SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Comply with security procedures for dealers

SAQA US ID	UNIT STANDARD TITLE
258043	Comply with security procedures for dealers
ORIGINATOR
SGB Hospitality, Gaming & Leisure
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard replaces:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
7901	Comply with security procedures for dealers	Level 3	NQF Level 03	3

PURPOSE OF THE UNIT STANDARD

The purpose of this unit standard is to enable the enforcement of relevant company and Gaming Board security procedures when dealing table games within a casino. The individual should develop competent usage of the appropriate procedures and structures in place in implementing security procedures.

On achievement of this unit standard the learner will understand and be able to:

Implement company security procedures for dealers and explain the importance of these procedures at all times.

Implement Gaming Board security procedures for dealers.

Describe the role of the surveillance department in assisting with security issues.

Exercise discretion with minimum disruption in all security dealings with customers.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in:

Communication at NQF Level 3.

Mathematical Literacy at NQF Level 3.

UNIT STANDARD RANGE

Where applicable, range statements have been included under individual specific outcomes or assessment criteria.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Implement company security procedures for dealers and explain the importance of following these procedures at all times.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Company security procedures are explained using practical examples of good practice.

ASSESSMENT CRITERION 2

Company security procedures are implemented when dealing.

ASSESSMENT CRITERION 3

The importance of implementing security procedures at all times is explained using practical examples of the consequences of non-compliance for the dealer, the client and the casino.

SPECIFIC OUTCOME 2

Implement Gaming Board security procedures for dealers.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Gaming Board security procedures are outlined using practical examples of good practice.

ASSESSMENT CRITERION 2

Gaming Board security procedures are implemented when dealing to ensure compliance.

ASSESSMENT CRITERION 3

Appropriate and compliant mandatory announcements are made audibly to ensure customers are aware of game status at all relevant times.

ASSESSMENT CRITERION 4

The importance of implementing Gaming Board security procedures for dealers is explained emphasizing the impact of non-compliance on dealers, clients and the casino.

SPECIFIC OUTCOME 3

Describe the role of the surveillance department in assisting with security issues.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The role of the surveillance department is explained as it relates to the monitoring and surveillance of the dealing section.

ASSESSMENT CRITERION 2

Irregularities encountered by dealers are referred to the surveillance department for verification and assistance in this regard.

SPECIFIC OUTCOME 4

Exercise discretion with minimum disruption in all security dealings with customers.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Violation of security procedures when dealing is identified and dealt with according to organizational procedures.

ASSESSMENT CRITERION 2

Violation of security procedures is handled with minimum disruption to other customers.

ASSESSMENT CRITERION 3

Discretion is exercised when dealing with security issues.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.

Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.

The relevant ETQA, or one with an appropriate MOU with the relevant ETQA will conduct moderation of assessment.

Moderation should include both internal and external moderation where applicable.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The knowledge, which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, includes:

Relevant security procedures for dealers.

Role of surveillance in assisting with security issues.

Relevant internal and external security procedures.

Appropriate customer relation skills.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Problem identification is evidenced when discretion is exercised in solving disputes without disrupting the security dealings with the public.

UNIT STANDARD CCFO COLLECTING

Information evaluation is employed when structuring mandatory announcements in line with Gaming Board procedures.

UNIT STANDARD CCFO DEMONSTRATING

Inter-relatedness of systems is dealt with when irregular activity is scrutinized in compliance with security and surveillance procedures.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

This unit standard replaces unit standard 7901, "Comply with security procedures for dealers", Level 3, 3 credits.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	63269	National Certificate: Gaming Operations	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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