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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Handle complaints and problems 
SAQA US ID UNIT STANDARD TITLE
244179  Handle complaints and problems 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11500  Receive, report and react to customer complaints within a security environment  Level 3  NQF Level 03  6   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to equip learners with the necessary skills, knowledge and attitudes that will enable them to handle customer complaints in a given environment or area of responsibility. This unit standard is to provide persons with the competencies to deal with customers, understand their complaints and use various strategies to resolve complaints.

A person credited with this unit standard will be able to:
  • Assess customer needs and complaints.
  • Respond to customer inquiries and problems.
  • Communicate with customer to resolve problems and complaints. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    The term customer also refers to internal and external customers and clients as well as stakeholders and role-players integral to an organisation or business.

    A given situation may refer to but is not limited to case studies, role-plays and structured scenarios. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess customer needs and complaints. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Customer needs are identified in order to assist in the provision of customer service. 

    ASSESSMENT CRITERION 2 
    Customer concerns are identified to anticipate potential complaints. 

    ASSESSMENT CRITERION 3 
    Customer enquiries are assessed to determine the actions and responses to the enquiry. 

    SPECIFIC OUTCOME 2 
    Respond to customer enquiries and problems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Causes of customer dissatisfaction are identified to inform possible reaction strategies. 

    ASSESSMENT CRITERION 2 
    Methods to resolve problems are assessed in order to match them with specific problems. 

    ASSESSMENT CRITERION 3 
    A selected method is used to resolve a customer complaint. 

    ASSESSMENT CRITERION 4 
    Negotiation and communication techniques are applied in order to reach agreement. 

    ASSESSMENT CRITERION 5 
    A solution is implemented according to reached agreement. 

    ASSESSMENT CRITERION 6 
    The importance of recording and actioning of complaints are described in terms of their future influence on the organisation. 
    ASSESSMENT CRITERION RANGE 
    Recorded may include but is not limited to in occurrence book, pocket book, customer visit document, digital, etc, Communicated may include but are not limited to Two-way radio, telephone, verbally, digital, etc.
     

    SPECIFIC OUTCOME 3 
    Build and maintain customer relationships. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of customer relations is described in terms of their potential consequences on the organisation. 

    ASSESSMENT CRITERION 2 
    Customer service techniques are described in terms of their uses within a specific organisation. 

    ASSESSMENT CRITERION 3 
    Customer service techniques are applied in a given situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to the Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically to:
  • Principles of conflict resolution.
  • Company policy and workplace procedures.
  • Interpersonal skills and customer needs.
  • Customer care. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to customer complaints and problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to bring about the speedy resolution of customer complaints and problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that causes of customer dissatisfaction are identified and dealt with in accordance with workplace procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to the handling and responding to customer complaints and problems regarding security services rendered. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with customers and superiors in order to solve complaints and problems that arise. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding the world as a set of related systems in that if customer inquiries are not attended to according to workplace procedures and company policy it could lead to loss of business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: Being culturally and aesthetically sensitive across a range of social contexts when dealing with customer complaints and problems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11500, "Receive, report and react to customer complaints within a security environment", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 303 Security and Cleaning Services Pty Ltd 
    2. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    3. ADT SECURITY SERVICES PTY LTD 
    4. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    5. Afri Guard(pty)ltd 
    6. AGB SAFETY AND SECURITY 
    7. AIM TRAINING ACADEMY 
    8. AIM TRAINING ACADEMY - BUNDU 
    9. AIM TRAINING ACADEMY CAMP SKUKUZA 
    10. AIM TRAINING ACADEMY PHALABORWA 
    11. Airports Company South Africa SOC Ltd Braamfischer International Airport 
    12. Airports Company South Africa SOC Ltd Cape Town International Airport 
    13. Airports Company South Africa SOC Ltd East London 
    14. Airports Company South Africa SOC Ltd George 
    15. Airports Company South Africa SOC Ltd Kimberley Airport 
    16. Airports Company South Africa SOC Ltd King Shaka International Airport 
    17. Airports Company South Africa SOC Ltd OR Tambo International Airport 
    18. Airports Company South Africa SOC Ltd Upington 
    19. Airports Company South Africa SOC Ltd Walmer 
    20. AKAF BODYGUARDS 
    21. Alpha K9 Solutions Pty Ltd 
    22. ALUTE SA PTY LTD 
    23. Aqua Training Centre Pty Ltd 
    24. Arctic Fox Security 
    25. ASEZASECURITY AND PROJECTS 
    26. ATLEGANG CONSULTING CC 
    27. AVK9 Pty Ltd 
    28. Avscan Training Cape Town 
    29. Avscan Training Durban 
    30. AVSCAN TRAINING PTY LTD BOKSBURG 
    31. B and K Security Services 
    32. Bahale Monakedi Trading & projects pty Ltd 
    33. Bamogale Enterprise 
    34. BHAKI TRADING AND SUPPLIER CC 
    35. Bidvest Protea Coin Bellville 
    36. Bidvest Protea Coin Durban 
    37. Bidvest Protea Coin Port Elizabeth 
    38. Bidvest Protea Coin Rustenburg 
    39. BITLINE SA 368 CC 
    40. Black Flesh Security Services 
    41. BLACKEN SECURITY SERVICES 
    42. Blackpearl Solutions 
    43. BRAINWAVE PROJECTS 1928 
    44. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    45. BRM Management Solutions Pty Ltd 
    46. BTC TRAINING AFRICA PTY LTD 
    47. BULCOF SECURITY AND CLEANING SERVICES 
    48. Buyisa Security Services 
    49. BYL Security Group Pty Ltd 
    50. BZN SAFETY AND SECURITY ACADEMY PTY LTD 
    51. Calaska Trading 189 
    52. Campbell Credit Control cc 
    53. CAPE CANINE SERVICES 
    54. CB Security Pty Ltd 
    55. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    56. CC Protection and Investigation Services Kimberley 
    57. Chairman Projects ans Security Services 
    58. CHIPPA TRAINING ACADEMY 
    59. Chithi Holdings 
    60. Chithi Holdings Johannesburg 
    61. Chithi Holdings Kroonstrad 
    62. Chithi Holdings Polokwane 
    63. Chithi Holdings Secunda 
    64. Chithi Holdings Witbank 
    65. CKN Securiy Services 
    66. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    67. Combined Private Investigations Pty Ltd 
    68. COUVER SECURITY SERVICES CC 
    69. CSG Skills Institute (Pty) Ltd 
    70. D & K MANAGEMENT CONSULTANTS 
    71. DENVINLEE WILDLIFE MANAGEMENT CC 
    72. DEPARTMENT OF PUBLIC WORKS PS 
    73. Dephethogo Trading 
    74. DHW SECURITY AND TRAINING SERVICES 
    75. DLAMBULO INVESTMENTS PTY LTD 
    76. DOGS AND ALL 
    77. DOUBLE OPTION TRADING 120 (PTY) LTD AND SECURITY TRAINING CENTRE 
    78. DTZ Holdings 
    79. DUIWELSKLOOF ARMED RESPONSE 
    80. Duluma Financial and Security Services 
    81. DWANDZANI PROJECTS CC 
    82. E E L PROTECTION SERVICES 
    83. E FOCUS ENTERPRISE (PTY) LTD 
    84. Eastern Guard Security 
    85. EEL PROTECTION SERVICES THEMBALUVHILO 
    86. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    87. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    88. Emahle training academy Pty Ltd 
    89. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    90. ENPOWER TRAINING SERVICES PTY LTD 
    91. Esprior General Trading 
    92. EXPRO PROTECTION SERVICES CC 
    93. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
    94. FAKUDE FAMILY SECURITY CC 
    95. FIDELITY SECURITY CORPORATE SERVICES CAPE TOWN 
    96. Fidelity Security Services 
    97. FIDELITY SECURITY SERVICES DURBAN 
    98. FIDELITY SECURITY SERVICES PORT ELIZABETH 
    99. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    100. Focus Africa Advisory 
    101. FORUM SEKURITEIT 
    102. Gceba Security Services and Projects 
    103. GENESIS K9 GROUP (PTY) LTD 
    104. GIJA SECURITY AND PROJECTS PTY LTD 
    105. Gladnhlam Printing and Projects Pty Ltd 
    106. GLOBAL SAFESKYZ 
    107. GLOBESCOPE SECURITY CC 
    108. Gogontle Security and Maintanacy Services 
    109. Grafton Street Trading and Projects 
    110. GUNDO SECURITY & SUPPLY CC 
    111. Gundo Security and Supply LebowaKgomo 
    112. gunpoint Tactical Investigators Pty Ltd 
    113. Hafha Security and Training 
    114. HAZOEMA TRADING ENTREPRISE CC 
    115. Henque 3375 CC 
    116. HJ Brummer Consultants 
    117. HJN POLOKWANE BRANCH PTY LTD 
    118. HJN PROTORIA BRANCH 02 
    119. HLAESEKANI SECURITY SERVICES 
    120. HLUMA SECURITY SERVICES 
    121. Horizon Risk Management 
    122. HUMAN RESOURCE DEVELOPMENT CENTRE PRETORIA 
    123. HUMAN RESOURCE DEVELOPMENT CENTRE: NORTH RAND 
    124. ICON SECURITY SERVICES GROUP (PTY) LTD 
    125. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    126. Ijaba Security Services 
    127. Ikhwezi Training Institute (Pty) Ltd 
    128. Impolompolo Protection and Training Services 
    129. Impumelelo Mega Services 
    130. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    131. IMVULA SKILLS DEVELOPMENT ACADEMY 
    132. IMVULA SKILLS DEVELOPMENT ACADEMY (PTY) LTD CAPE TOWN BRANCH 
    133. INFANTRY SCHOOL 
    134. INGELOSI TRADING 192 CC 
    135. Inkwe Sekuriteit Bk 
    136. INSIMBI SECURITY TRAINING CENTRE 
    137. INSTITUTE FOR PERSONAL CLOSE PROTECTION 
    138. INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD 
    139. IPID Investigation 
    140. ISASA SECURITY TRAINING CC 
    141. ITO FOCUS PHOLE 
    142. JC Safety and Security Pty Ltd 
    143. JFH Holding Pty Ltd 
    144. JJM SECURITY 
    145. K9 DTC Security Services Pty Ltd 
    146. K9 REVELATION SERVICES 
    147. Kairos Training College 
    148. KALLVEST (PTY) LTD 
    149. Ke Nna Malobise Security and Projects 
    150. Khinzela Forensics and Investigatoins 
    151. Khulekani Quality Assessment 
    152. Klein Tafelberg Training and Adventure Centre Pty Ltd 
    153. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    154. L AND L TRAINING 
    155. LAMS KWENA RESCUE 
    156. Le Duke Cleaning and Security Co. 
    157. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    158. Legacy ATKV SAKE (PTY) LTD 
    159. Lesedi Security And Training Servic Es 
    160. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    161. Likunga Protection and Security Services Pty Ltd 
    162. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    163. LUANAMETRADING ENTERPISE 
    164. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    165. MABOTWANE SECURITY SERVICES CC 
    166. MABUSETSA ENTERPRISES (PTY) LTD 
    167. MADUNA PROTECTION SERVICES CC 
    168. MAGNUM SHOOTING ACADEMY 
    169. Magomani Training and Security Services Pty Ltd 
    170. Makgwati Trading and Projects 
    171. Malebepe Investment Holdings 
    172. MALOPE PHAHLA TRADING AND PROJECTS 
    173. Mamba Training Academy Pty Ltd 
    174. MANGWEVU SECUTRITY SERVICES PTY LTD 
    175. Mankwali Security Services 
    176. Mapasa Security Security Services Pty Ltd 
    177. Maphotho Security Training and Guarding Division 
    178. MARY AND DAUGHTERS PROPERTIES 
    179. MAS SAFE SECURITY CC 
    180. Mashushe ETDP Trading and Projects 
    181. Mason Consultancy Pty Ltd 
    182. MASUTHA TRAINING AND SECURITY SERVICES 
    183. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    184. Maxi Phumelela Security Pty Ltd 
    185. MEC TRAINING (PTY) LTD 
    186. Metro 50 Security Services 
    187. Mezuzah Security Services Pty Ltd 
    188. Mgwambani Security & Projects Pty Ltd 
    189. MIDI GENERAL TRADING PTY LTD 
    190. MIDRAND TRAINING ACADEMY PTY LTD 
    191. MILITES DEI SECURITY SERVICES (PTY) LTD 
    192. MJAYELI SECURITY (PTY) LTD 
    193. Mkhondo Melusi Holdings 
    194. MLP Business and Skills Development 
    195. Mmabatho U pulusha Pty Ltd 
    196. MMAPHUTHI SECURITY CC 
    197. MMASEBKO TRAINING SECURITY CENTRE 
    198. MODE SECURITY MPUMALANGA 
    199. Mode Security PTY LTD 
    200. Molale Security Services 
    201. MOLAO ACADEMY 
    202. MOLAPO-MOTLE ENTERPRISES 
    203. MOLWANTWA TRADING CONSTRUCTION 
    204. Monitor-Net Pty Ltd 
    205. MOTLATLA PROSPERITY HOLDINGS 
    206. MOTLHABANE RISK MANAGEMENT SERVICES 
    207. Mtomntwana Roadmarking Pty Ltd 
    208. Mufaromasana Trading Enterprise Pty Ltd 
    209. Mupo Projex Pty Ltd 
    210. MUSTEK UNLIMITED 
    211. MUTENDA SECURITY SERVICES CC 
    212. Mvikeli Production Services 
    213. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    214. Nanikie Security Guard 
    215. National Security and fire Pty Ltd 
    216. NDIVHUWO SECURITY TRAINING 
    217. Nexum College and Trading 
    218. NINA WIZ TRADING ( PTY ) LTD 
    219. Nkhangwe Trading Enterprise 
    220. NNT Training Centre Pty Ltd 
    221. Noctuam Training Academy 
    222. Noko Projects Pty Ltd 
    223. NORTHERN PROVINCE TRAINING ACADEMY 
    224. NPR Security Pty Ltd 
    225. NS 64 BUSINESS ENTERPRISE 
    226. Nsirhelelo Security Services Pty Ltd 
    227. Nu Law Firearm Compliance Pty Ltd Bellville 
    228. NU LAW FIREARMS COMPLIANCE 
    229. Nyamatane Investments Pty Ltd 
    230. Octaves Group 
    231. OMEGA RISK SOLUTIONS 
    232. Omega Risk Solutions Cape Town 
    233. Omega Risk Solutions Hatfield 
    234. Omega Risk Solutions Mpumalanga 
    235. One Stop Security Pty Ltd 
    236. Orapeleng Training Security and Protection Pty Ltd 
    237. Orbis Security Solutions Pty Ltd 
    238. OXY TRADING 735 CC 
    239. PASE ADVANCED TRAINING CONCEPT PTY LTD 
    240. PERFOMANCE DEVELOPMENT INSTITUTE 
    241. PHUHLISO TRAINING ACADEMY 
    242. Pioneer Business Consulting 
    243. PIROT SECURITY SERVICES 
    244. Prime African Security 
    245. PRO ARM FIREARM TRAINING ACADEMY 
    246. PRO SECURE PTY LTD 
    247. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    248. PRSS Guarding Services 
    249. RAMAZWI SECURITY SERVICES CC 
    250. RATAPHELA ADVENTURES CC 
    251. Red Ant Security Relocation and Eviction Services Pty Ltd 
    252. REFUEO Pty Ltd 
    253. Refueo Rustenburg 
    254. Reliable Guards Security and Cleaning 
    255. RI A LINDA SECURITY SOLUTIONS 
    256. RIA SEBETSA SECURITY SERVICES CC 
    257. RISENGASECURITY TRAINING SERVICES 
    258. Risk Management Group 
    259. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    260. Rosco Consultants Pty Ltd 
    261. SA Crime Patrols Durban North 
    262. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    263. SAAF PROTECTION SERVICE TRAINING WING 
    264. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    265. SAHO INVESTMENT CC 
    266. SAKHI'SIZWE SECURITY SERVICES CC 
    267. SBV SERVICES BLOEMFONTEIN 
    268. SBV SERVICES MIDRAND 
    269. SBV SERVICES PRETORIA 
    270. SBV SERVICES PTY LTD JOHANNESBURG 
    271. SBV SERVICES RICHARDSBAY 
    272. SDC Security and Safety Pty Ltd 
    273. SECURITAS SPECIALIZED SERVICES PTY LTD 
    274. SECUTRAIN 
    275. Shalom 360 Holdings 
    276. SHAMARIAH SECURITY AND TRAINING 
    277. SHEPPERD ACADEMY 
    278. Sihle Property Developers And Plant Hire 
    279. SILWAYIPHI CLEANING SECURITY SERVICES 
    280. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    281. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    282. SIRIUS RISK MANAGEMENT (PTY) LTD 
    283. Sisonke 21 Trading and Projects Pty Ltd 
    284. SIVA SECURITY SERVICES 
    285. SIYANIVIKELA SECURITY SERVICES 
    286. Siyanivikela Security Services Nelspruit 
    287. Sleeve Rolles Ready to Work Pty Ltd 
    288. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    289. SOUTH AFRICAN RESERVE BANK DURBAN 
    290. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    291. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    292. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    293. SSG Security Solutions Pty Ltd 
    294. ST Ali Business Training College Pty Ltd 
    295. Staff Management Services 
    296. STALLION LEARNING CENTRE PTY LTD 
    297. SVA Training 
    298. TACKLE HOF TRADING 
    299. TACTICAL K9 AFRICA 
    300. TASA RISK MANAGEMENT 
    301. TDP Enterprise and Projects (Pty) Ltd 
    302. THBO Trading and Projects 
    303. THE LADY BOSS SECURITY SERVICES 
    304. THEMBANATHI SECURITY SAFETY AND CLEANING SERVICES 
    305. Thikhedzo Security and Protection Services 
    306. THINETI SECURITY AND TRAINING 
    307. THINGA SECURITY TRAINING SERVICES CC 
    308. THLAPI SECURITY AND PROJECTS (PTY) LTD 
    309. THOMPSONS KHUSELA CC 
    310. THOMPSONS SECURITY GROUP (PTY) LTD 
    311. THOPAS SECURITY SERVICES 
    312. THORBURN SECURITY SOLUTIONS MIDRAND 
    313. THOZAKHE SECURITY SERVICES PTY) LTD 
    314. Thudima Trading 
    315. TMC Consulting and Projects Pty Ltd 
    316. TNV Trading 
    317. Total Recall Security and Investigation 
    318. Tradegold Trading and Projects 
    319. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    320. Tsaroga Phoka Security and General Trade 
    321. TSHAKHWILO TRADING ENTERPRISE 
    322. TSHIKALANGE SECURITY SERVICES AND TRAINING 
    323. TSHINGAMO GENERAL TRADING PTY LTD 
    324. TSU PROTECTION SERVICES 
    325. TSU Training Solutions Centurion 
    326. TUMAHOLE AVIATION SECURITY AND PROJECTS PTY LTD 
    327. TYEKS SECURITY SERVICES 
    328. TZANEEN TRAINING CENTRE LIMPOPO 
    329. UBUNTU 
    330. Unbeatable C S Trading and Projects 
    331. UNBEATABLE CLEANING CATERING PRIVATE INVESTIGATION AND SECURITY SERVICES 
    332. UNLOCK INNOVATIONS (PTY) LTD 
    333. VALLEY TRAINING ACADEMY 
    334. Vanguard Intergrated Services 
    335. VETARAN SECURITY SERVICES 
    336. Vision DCI 
    337. VITAL SKILLS CC 
    338. VS AFRICA SECURITY TRAINING AND GUARD 
    339. VSS AND TRAINING TRADING AS VALLIENT SECURITY SERVICES 
    340. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    341. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    342. VUTHELA AFRICA SECURITY SERVICES 
    343. VUWA HOLDINGS (PTY) LTD 
    344. Vuza Security and Projects 
    345. WILLSHIR TRADING 
    346. WISE GUY ACADEMY (PTY) LTD 
    347. Wolf Guarding Solutions Pty Ltd 
    348. Xhobani Cleaning and Security Services Mthatha 
    349. ZANMARHEIM CANINE AND SECURITY SERVICES (PTY) LTD 
    350. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.