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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage communications for effective disaster risk management practices 
SAQA US ID UNIT STANDARD TITLE
243321  Manage communications for effective disaster risk management practices 
ORIGINATOR
SGB Fire and Rescue 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 7  Level TBA: Pre-2009 was L7  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable disaster risk management practitioners and related roleplayers to improve professionalism and enhance the quality and effectiveness of services by being able to manage communications for effective disaster risk management practises.

A person credited with this unit standard is able to:
  • Make strategic decisions on the communication requirements for disaster risk management.
  • Manage the information provided by the relevant information management systems.
  • Analyse and evaluate the effectiveness of all disaster related communications.
  • Disseminate information for effective disaster risk management.

    This unit standard will contribute to the development of the learner within the context of the disaster risk management discipline. Learners who have achieved this unit standard will increase their opportunities for further development and employability within the disaster risk management environment. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner has the following knowledge and skills:
  • Communication at NQF Level 5.
  • Computer Literacy at NQF Level 4.
  • Management of systems and structures.
  • Strategic analytic capability. 
    		•

    UNIT STANDARD RANGE 
  • The words threat and risk are used as synonyms where appropriate.
  • Threatening situations are inclusive of risk to individuals, social, environmental, infrastructural.
  • The word environment in the context of this unit standard includes communities.
  • Predetermined guidelines or protocols refers to constituency specific procedures and processes. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Make strategic decisions on the communication requirements for disaster risk management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Communication requirements are evaluated to determine effective communication processes for identified risks. 

    ASSESSMENT CRITERION 2 
    Communication strategies are critically analysed in terms of the flow of information to the target audience and relevant stakeholders. 

    ASSESSMENT CRITERION 3 
    Communication strategies are critically analysed in terms of the method and media applicable to the target audience and relevant stakeholders. 

    ASSESSMENT CRITERION 4 
    Communication methodologies are analysed and selected in terms of achieving the communications outcomes. 

    SPECIFIC OUTCOME 2 
    Manage the information provided by the relevant information management systems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Information received is analysed to determine its relevance to the specific environment. 

    ASSESSMENT CRITERION 2 
    Information analysed is validated in accordance with predetermined protocols and information management systems. 

    ASSESSMENT CRITERION 3 
    Information is compiled and formatted according to predetermined guidelines or protocols. 

    ASSESSMENT CRITERION 4 
    Information flow is determined and specific information is directed to the relevant target audiences and stakeholders. 

    SPECIFIC OUTCOME 3 
    Analyse and evaluate the effectiveness of all disaster related communications. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Communication systems are critically analysed to determine its effectiveness. 

    ASSESSMENT CRITERION 2 
    Information management systems are critically analysed to determine its effectiveness. 

    ASSESSMENT CRITERION 3 
    Communication processes are critically analysed to determine its effectiveness. 

    ASSESSMENT CRITERION 4 
    Disaster risk management structures are evaluated to determine optimal utilisation for effective and integrated communications in support of a multi-disciplinary approach. 

    SPECIFIC OUTCOME 4 
    Disseminate information for effective disaster risk management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Selected information is disseminated to appropriate stakeholders. 

    ASSESSMENT CRITERION 2 
    Feedback on disseminated information is evaluated to determine the effectiveness of the information, systems and processes utilised. 

    ASSESSMENT CRITERION 3 
    Suggestions for improvement are recommended to improve communications systems and processes. 

    ASSESSMENT CRITERION 4 
    Improvements are recorded in appropriate documentation for effective future implementation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • An assessor should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training Providers must be accredited by the relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Names, functions and locations of:
  • Local environment including structures, institutions and infrastructure

    Purpose of processes and procedures of:
  • Basic risk assessment
  • Basic vulnerability assessment
  • Reporting channels

    Attributes, properties, characteristics related to:
  • Formats of written reports and content

    Cause and effect, implications of:
  • Vulnerable situations as a cause of disasters

    Categories of things, processes, concepts:
  • List all possible role
  • Principles of stakeholder involvement and participation
  • The need for a regulatory framework
  • Basic disaster risk management concepts
  • Timeousness and a sense of urgency

    Procedures and techniques
  • Explain the administration procedures in terms of standard operating procedures
  • Operational procedures, methods and techniques
  • Procedures of law enforcement practices
  • Liaison protocol

    Regulations, legislation, agreements, policies:
  • Disaster Management Act
  • Related legislation and regulations

    Theory - rules, laws, principles:
  • Disaster management terminology and concepts
  • Unique characteristics of local capacity
  • Political and regulatory
  • Basic theoretical disaster models

    Relationships, systems:
  • Development and resilience/vulnerability
  • Hazard, vulnerability and capacity
  • Between the constitution, legislation and disasters
  • The inter-relationship between stakeholders and the environment
  • Between political aspects/influences impacting on relationships with stakeholders
  • Between government and organisational departments 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Identifying risks. 
    		•

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • The identification of risks.
  • The process of identifying vulnerabilities.
  • The process of increasing resilience in the environment. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Plan ahead.
  • Compliance with applicable legislation.
  • Performing appropriate checks and procedures.
  • Using checklists where appropriate. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information to better understand and explain:
  • Identifying risks and prioritising. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Convey risk identification information to relevant structures.
  • Meetings and informal communication with stakeholders. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Environmental monitoring.
  • When they communicate using different aids. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Development and resilience/vulnerability.
  • Hazard, vulnerability and capacity.
  • Between the constitution, legislation and disasters.
  • The inter-relationship between stakeholders and the environment.
  • Between political aspects/influences impacting on relationships with stakeholders.
  • Between government and organisational departments. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary Information

    Notes to assessors:

    Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes. Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • At this level some errors are to be expected. Assessors must use professional judgement in evaluating competence.
  • Make sure evidence is gathered across the range as expressed under the title. Specific range statements under individual outcomes or assessment criteria are illustrations, from which learning programme developers can select. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again.
  • All assessments should be conducted in line with the following well-documented principles: assessment should be appropriate, fair, manageable, integrated into work or learning, valid, and consistent. Evidence should be authentic, sufficient, and current.
  • Assessment of this standard can be carried out through continuous assessment throughout the course of study and specific performances assessed. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  58012   National Certificate: Disaster Risk Management  Level 7  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2018-12-31  CHE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.