SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and explain the core and support functions of an organisation 
SAQA US ID UNIT STANDARD TITLE
242814  Identify and explain the core and support functions of an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an understanding of the core and support functions of an organisation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the various core functions of an organisation.
  • Explaining the support functions of an organisation.
  • Explaining the role of a selected work unit in an organisation, in relation to the core business.
  • Investigating and explaining the difference between line and support functions in an organisation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Core activities are directly related to income generated by an organisation.
  • Support functions are functions which support and indirectly contribute to the main purpose and include, but are not limited to, human resources, training and development, salaries, IT, auditing, marketing, legal, accounting/credit control and communications.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Work unit' includes, but is not limited to, department, section, component and category.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of core business is explained, with examples. 

    ASSESSMENT CRITERION 2 
    The relationships between the different core activities of an organisation are described, with examples. 

    ASSESSMENT CRITERION 3 
    A value-adding process within an organisation is explained, with examples. 

    SPECIFIC OUTCOME 2 
    Explain the types of work done within the various core activities of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The various activities of an organisation are identified, with examples. 

    ASSESSMENT CRITERION 2 
    The work done in three different activities is explained, with examples. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected work unit in an organisation in relation to the core business. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The function of the selected work unit within an organisation is explained, in relation to the core business. 

    ASSESSMENT CRITERION 2 
    The value adding contribution that the work unit adds to the organisation is identified, with examples. 

    ASSESSMENT CRITERION 3 
    The inter-relationship between work units in achieving organisational objectives is explained. 

    SPECIFIC OUTCOME 4 
    Identify and explain the difference between the line and support functions within a selected organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of line and support functions is explained with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between a line and support function is explained, with reference to own work unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the line and support functions in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in own work unit in relation to the work of the rest of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13919, "Investigate and explain the structure of a selected workplace or organisation", Level 3, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71989   National Certificate: Automotive Components: Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2018-06-30  TETA 
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  BANKSETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3Sixty Academy Pty Ltd 
    2. 4U 
    3. 7Ntaba PTY LTD 
    4. Abantu Sikhona Trading and Projects (Pvt) Ltd 
    5. Adonai Nissi 
    6. Advanced Assessments and Training (Pty) Ltd 
    7. Afro Enterprize Network 
    8. Aiyana Hair and Beauty 
    9. Alabaster Training Centre (Pty) Ltd 
    10. Amalungelo Training Group (PTY) LTD 
    11. Amandla Obunye Training Academy (Pty) Ltd 
    12. Anchor Africa Professional Training (Pty) Ltd 
    13. Arkenstone (PTY) LTD 
    14. Ashika deepchund and associates cc 
    15. BANA BA THARI MINING TRANING AND DEVELOPMENT ACADEMY 
    16. Beritam Projects and Training Solutions (Pty) Ltd 
    17. Bidvest Laundry Group 
    18. BPO Skills Academy Pty Ltd 
    19. Business Development & Accounting Services CC 
    20. Career Empire (Pty) Ltd 
    21. Cartrack 
    22. Centre for Logistics Excellence (Pty) Ltd 
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    24. Chanrose Training and Development Projects (Pty) Ltd 
    25. Clearline Consulting Pty Ltd 
    26. COLLIERY TRAINING COLLEGE (PTY) LTD 
    27. Concord College Mulbarton 
    28. Connemara Consulting (Pty) Ltd 
    29. Consultingbybongi 
    30. Credo Business College (Pty) Ltd 
    31. Dazela Holdings 
    32. DB Schenker Logistics Campus MEA Pty Ltd 
    33. Diversity technology Training Institute 
    34. Divine Academy Skills Training 
    35. Drake Personnel SA (Pty) Ltd 
    36. Edutel Services (Pty) Ltd 
    37. Edutrac (Pty) Ltd 
    38. Emanzini Staffing Solutions cc 
    39. Empilweni Management Solutions cc 
    40. ERGO BUSINESS DEVELOPMENT ACADEMY NPC 
    41. Everest Leadership cc t/a EL International 
    42. Evers Xcellence Management Consulting (Pty) Ltd. 
    43. Exousia Skills Academy 
    44. Experiential Technologies (Pty) Ltd 
    45. Fachs Business Consulting and Training 
    46. FBT Consultants CC 
    47. FlowHR (Pty) Ltd 
    48. Future Leaders Youth Trading 
    49. Future Performance Training Pty Ltd 
    50. Global-FM School for Facilities Management (Pty) Ltd 
    51. Gold Class Group 
    52. GOLDBERG DE VILLIERS EN MYBURGH (Pty) Ltd 
    53. Greenchild Project 
    54. Growth Link 
    55. HARRY OPPENHEIMER DIAMOND TRAINING SCHOOL NPC 
    56. Harvest Outreach Centre 
    57. Healthy Living Consulting (PTY) LTD 
    58. HR Consultancy and Learning (Pty) Ltd 
    59. HYDE PARK BUSINESS SCHOOL HPBS (PTY) LTD 
    60. i-Fundi 
    61. Ignite Training Academy 
    62. Ikhwezi Management and Training Institute cc 
    63. Ikusasa Lethu Projects and Training (Pty) Ltd 
    64. IM Transformation 
    65. Imperial Crown Trading 490 Pty Ltd 
    66. Imsimbi Training (Pty) Ltd 
    67. INFINITUS TRAINING SOLUTION (PTY) LTD 
    68. Innovative Shared Services 
    69. Intercept Consulting and Training Solutions 
    70. Jan for J (Pty) LTD 
    71. Jobafrik Consulting 
    72. JVR Academy Pty Ltd 
    73. Kajal & Associates 
    74. KDS Centre for Skills Development and Training Pty Ltd 
    75. Keba Promotions 
    76. KG Business Development 
    77. KHARIGUDE SDF SOLUTIONS 
    78. KHWEZI DEVELOPMENT (PTY) LTD 
    79. KLM Empowered Human Solutions Pty Ltd 
    80. Kodesh Wisdom Consulting 
    81. KOKANO PROJECTS PTY LTD 
    82. KTSC (Pty) Ltd. 
    83. Kuriti Training and Business Consultancy 
    84. Leap Entrepreneurial Development (Pty) Ltd 
    85. Learning and Performance Academy 
    86. Limba Holdings 
    87. LNR Training and Development (Pty)Ltd 
    88. LSC Staffing Solutions (Pty) Ltd 
    89. Lulwandle Training Consultants 
    90. Mafaku Consulting Services (Pty) Ltd 
    91. Makana Empire 
    92. Manzikazi Training and Development (Pty) Ltd 
    93. Mcanyi Group (Pty) Ltd 
    94. MD TRAINING SERVICES (PTY) LTD 
    95. MDCS Skills Academy (PTY) LTD 
    96. Metro Minds 
    97. Mikyle Consulting CC 
    98. Mila Cleaning Services (Pty) Ltd 
    99. Mill Ridge Investments (Pty) Ltd 
    100. Milzet Holdings (Pty) Ltd 
    101. Mind Capital Solutions (Pty) Ltd 
    102. Mind the Gap Solutions (Pty) Ltd 
    103. MK PEOPLE SKILLS (PTY) LTD 
    104. ML Viljoen Consultants 
    105. MOBILE INVENTORY COLLATION 
    106. Moripe Business Training and Consultants (PTY) LTD 
    107. MUST Graduate Academy 
    108. NATFIN HOLDINGS (PTY) LTD 
    109. Nedbank Ltd 
    110. NewBridge Institute PTY Ltd 
    111. Nimico (Pty) Ltd 
    112. NS Zonke Management Consultants 
    113. Octomate Education Pty Ltd 
    114. Omeida Trading 105 
    115. Optimum Learning Technologies (Pty) Ltd 
    116. Ordon Trading 18 cc 
    117. Organisation Development International (Pty) Ltd 
    118. P and R Development and Training (Pty) Ltd 
    119. Pappilon Life and Business Coaching (Pty) Ltd 
    120. Pathways of Purpose Potential Development Centre Pty Ltd 
    121. Peakford Management Consulting 
    122. Peoplewise Business Solutions cc 
    123. Performance Development Group 
    124. Phezulu Worx 
    125. Phiwokuhle Projects cc 
    126. PINNACLE SKILLS EVOLUTION (Pty) Ltd 
    127. PMV Business Solutions Pty Ltd 
    128. POP Training & Consulting 
    129. Power of Process Pty Ltd 
    130. Praxis Training and Consultancy (PTY) LTD 
    131. Prior Learning Centre 
    132. PROEXPERT TRAINING 
    133. Propat CC 
    134. PURE LEADERSHIP INSTITUTE (PTY) LTD 
    135. Quality Solutions 
    136. Rantsane Mario Training Solutions 
    137. Royal Impression Academy 
    138. Royalty Training Institution (PTY) LTD 
    139. SA CAMPUS ON THE GO 
    140. SADHANA GOVENDER PROJECT CONSULTANTS (PTY)LTD 
    141. Sakhisisizwe Projects 
    142. Seonyatseng Learning Institute 
    143. SESTO (Pty) Ltd 
    144. Sezela Training Academy 
    145. Shirs Vision Compleadev (Pty) Ltd 
    146. Simple Starlight (Pty) Ltd 
    147. Sinika Uthando Love from The Fathers Heart Npc 
    148. Siyakha Learning Pty Ltd 
    149. Siza Nesu Training and Consultants 
    150. Skills Explore Training (PTY) Ltd 
    151. SMART LINK CONSULTANCY PTY LTD 
    152. Social Transformation and Justice NPC 
    153. Soduko Consultants PTY LTD 
    154. SSG TRAINING ACADEMY (PTY) Ltd 
    155. Strategic Health Solutions (Pty) Ltd 
    156. STRATISM SOLUTIONS (PTY) LTD 
    157. Summat Training Institute Academy 
    158. Super Management (Natal) cc 
    159. The Finishing College (Pty) Lt 
    160. Thelin t/a TL Consulting 
    161. Thuthukisa Talent Relations 
    162. Thutong Training Institution and Consulting (PTY) Ltd 
    163. Training Leadership Consulting 
    164. Trainingmania 
    165. Transnet Academy 
    166. Trilennium 
    167. Tsebo Training 
    168. Ukwakhile Projects Pty Ltd 
    169. Umtha Strategy Planning and Development Consultancy (Pty) Ltd. 
    170. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    171. Unlock the Potential cc 
    172. VARGASOL TRAINING INSTITUTE 
    173. Velile Supply Chain Consulting 
    174. Vhutshilo Health And Training Organisation 
    175. VIJAY BHAGWAN CONSULTANCY AND SOLUTIONS CC 
    176. Vinton Consulting Group (Pty) Ltd. 
    177. Wealth in Progress Training (Pty) Ltd 
    178. WHSE Training College (Pty) Ltd 
    179. Workplace and Entrepreneurship Talent Solutions (PTY) LTD 
    180. Yellow Media Publishers (Pty) Ltd 
    181. Yenza Umehluko/Make a Difference 
    182. Your Human Resources Solutions 
    183. ZUREL PRIVATE COLLEGE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.