SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and explain the core and support functions of an organisation 
SAQA US ID UNIT STANDARD TITLE
242814  Identify and explain the core and support functions of an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an understanding of the core and support functions of an organisation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the various core functions of an organisation.
  • Explaining the support functions of an organisation.
  • Explaining the role of a selected work unit in an organisation, in relation to the core business.
  • Investigating and explaining the difference between line and support functions in an organisation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Core activities are directly related to income generated by an organisation.
  • Support functions are functions which support and indirectly contribute to the main purpose and include, but are not limited to, human resources, training and development, salaries, IT, auditing, marketing, legal, accounting/credit control and communications.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Work unit' includes, but is not limited to, department, section, component and category.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of core business is explained, with examples. 

    ASSESSMENT CRITERION 2 
    The relationships between the different core activities of an organisation are described, with examples. 

    ASSESSMENT CRITERION 3 
    A value-adding process within an organisation is explained, with examples. 

    SPECIFIC OUTCOME 2 
    Explain the types of work done within the various core activities of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The various activities of an organisation are identified, with examples. 

    ASSESSMENT CRITERION 2 
    The work done in three different activities is explained, with examples. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected work unit in an organisation in relation to the core business. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The function of the selected work unit within an organisation is explained, in relation to the core business. 

    ASSESSMENT CRITERION 2 
    The value adding contribution that the work unit adds to the organisation is identified, with examples. 

    ASSESSMENT CRITERION 3 
    The inter-relationship between work units in achieving organisational objectives is explained. 

    SPECIFIC OUTCOME 4 
    Identify and explain the difference between the line and support functions within a selected organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of line and support functions is explained with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between a line and support function is explained, with reference to own work unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the line and support functions in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in own work unit in relation to the work of the rest of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13919, "Investigate and explain the structure of a selected workplace or organisation", Level 3, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71989   National Certificate: Automotive Components: Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2018-06-30  TETA 
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  BANKSETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3Sixty Academy Pty Ltd 
    2. 4U 
    3. 7Ntaba PTY LTD 
    4. Abantu Sikhona Trading and Projects (Pvt) Ltd 
    5. Academy (Pty) Ltd 
    6. Adonai Nissi 
    7. Advanced Assessments and Training (Pty) Ltd 
    8. AFRICA COMPETENCY DEVELOPMENT PTY LTD 
    9. Afro Enterprize Network 
    10. AGB Tourism (Pty) Ltd 
    11. Aiyana Hair and Beauty 
    12. Akanani Consulting (Pty) Ltd 
    13. AL Development Services cc 
    14. Alabaster Training Centre (Pty) Ltd 
    15. All Access Holdings 
    16. Amalungelo Training Group (PTY) LTD 
    17. Amandla Obunye Training Academy (Pty) Ltd 
    18. Anchor Africa Professional Training (Pty) Ltd 
    19. Arden School of Management 
    20. Arkenstone (PTY) LTD 
    21. Ashika deepchund and associates cc 
    22. Asiphokuhle Training And Research Institute 
    23. Aubrey Nyiko Business Enterprise cc 
    24. B-Safe Africa Health 
    25. BANA BA THARI MINING TRANING AND DEVELOPMENT ACADEMY 
    26. BDCE 
    27. Bendrew Trading 
    28. Beritam Projects and Training Solutions (Pty) Ltd 
    29. Bidvest Laundry Group 
    30. BPO Skills Academy Pty Ltd 
    31. Bright Ideas Training 
    32. Business Development & Accounting Services CC 
    33. Business Skills Institute (Pty) Ltd 
    34. Career Empire (Pty) Ltd 
    35. Cartrack 
    36. Central Institute of Professional Studies and Services 
    37. Centre of Wisdom 
    38. Chanrose Training and Development Projects (Pty) Ltd 
    39. Chuene Bosa Bosele Trading & Enterprise (Pty) Ltd. 
    40. Classic Human Capital Solutions 
    41. Clean Heat Academy (Pty) Ltd 
    42. Clearline Consulting Pty Ltd 
    43. COLLIERY TRAINING COLLEGE (PTY) LTD 
    44. Compass Academy of Learning 
    45. Concord College Mulbarton 
    46. Connemara Consulting (Pty) Ltd 
    47. Connex Marketing Cc 
    48. Consultingbybongi 
    49. Credo Business College (Pty) Ltd 
    50. Danearl (Pty) Ltd 
    51. Dazela Holdings 
    52. DB Schenker Logistics Campus MEA Pty Ltd 
    53. Disaster Risk Management Npc 
    54. Diversity technology Training Institute 
    55. Divine Academy Skills Training 
    56. Drake Personnel SA (Pty) Ltd 
    57. Edutel Services (Pty) Ltd 
    58. Edutrac (Pty) Ltd 
    59. Emanzini Staffing Solutions cc 
    60. Empilweni Management Solutions cc 
    61. ERGO BUSINESS DEVELOPMENT ACADEMY NPC 
    62. Ethekwini Fire And Disaster Management Services 
    63. Ethekwini Municipality Emergency Services Training Department 
    64. Everest Leadership cc t/a EL International 
    65. Evers Xcellence Management Consulting (Pty) Ltd. 
    66. Exousia Skills Academy 
    67. Experiential Technologies (Pty) Ltd 
    68. Fachs Business Consulting and Training 
    69. FlowHR (Pty) Ltd 
    70. Fundani School of Thought (pty) Ltd 
    71. Future Discovery Training Academy 
    72. Future Leaders Youth Trading 
    73. Future Performance Training Pty Ltd 
    74. Giamanje Tvet College 
    75. Global-FM School for Facilities Management (Pty) Ltd 
    76. Gold Class Group 
    77. GOLDBERG DE VILLIERS EN MYBURGH (Pty) Ltd 
    78. Gravitazz Consulting 
    79. Greenchild Project 
    80. Growth Link 
    81. Growth Management Consulting 
    82. Hamonate Consulting 
    83. HARRY OPPENHEIMER DIAMOND TRAINING SCHOOL NPC 
    84. Harvest Outreach Centre 
    85. Health Science Academy 
    86. Healthy Living Consulting (PTY) LTD 
    87. Higher Grade Solutions 
    88. HR Consultancy and Learning (Pty) Ltd 
    89. HYDE PARK BUSINESS SCHOOL HPBS (PTY) LTD 
    90. i-Fundi 
    91. Ignite Training Academy 
    92. Ikhwezi Management and Training Institute cc 
    93. IM Transformation 
    94. Imperial Crown Trading 490 Pty Ltd 
    95. Imsimbi Training (Pty) Ltd 
    96. Inafrica General Trading Pty Ltd 
    97. INFINITUS TRAINING SOLUTION (PTY) LTD 
    98. Innovative Shared Services 
    99. Intercept Consulting and Training Solutions 
    100. Isibuko Group Pty Ltd 
    101. Ito Focus Reagile 
    102. Izwelethu Black Diamond 
    103. Jan for J (Pty) LTD 
    104. Jeppe College of Commerce and Computer Studies 
    105. Jobafrik Consulting 
    106. JVR Academy Pty Ltd 
    107. K Boneng Consulting Services 
    108. Kajal & Associates 
    109. Kalideen Investment T/A Kalvest 
    110. KALIDEEN MANAGEMENT SERVICES 
    111. Keba Promotions 
    112. KG Business Development 
    113. Kgakishe Trading And Projects (Pty) Ltd 
    114. Kgotla Trading Enterprise 
    115. Khanya Information and Development Consulting 
    116. KHARIGUDE SDF SOLUTIONS 
    117. KHWEZI DEVELOPMENT (PTY) LTD 
    118. Kn Business Solutions 
    119. Kodesh Wisdom Consulting 
    120. Kokano Pty Ltd 
    121. KTSC (Pty) Ltd. 
    122. Kuriti Training and Business Consultancy 
    123. Kuyakhula Development Initiatives 
    124. Leap Entrepreneurial Development (Pty) Ltd 
    125. Learning and Performance Academy 
    126. Leronsa Trading Enterprise 
    127. Letlhokoa Management Services Cc 
    128. Limba Holdings 
    129. LNR Training and Development (Pty)Ltd 
    130. LSC Staffing Solutions (Pty) Ltd 
    131. Lulwandle Training Consultants 
    132. Lumiere Holdings 
    133. M.I.C. Training And Development 
    134. Mafaku Consulting Services (Pty) Ltd 
    135. Makana Empire 
    136. Makaota Training Consultants 
    137. Mamuhle Academy 
    138. Manzikazi Training and Development (Pty) Ltd 
    139. Marematlou Training Institute 
    140. Mashmp Holdings 
    141. MASM Trading Enterprise (Pty) Ltd 
    142. MASS COMUTER TRAINING AND PRINTERS 
    143. Mcanyi Group (Pty) Ltd 
    144. MD TRAINING SERVICES (PTY) LTD 
    145. MDCS Skills Academy (PTY) LTD 
    146. Metheho Leadership Academy Pty Ltd 
    147. Mikyle Consulting CC 
    148. Mila Cleaning Services (Pty) Ltd 
    149. Mill Ridge Investments (Pty) Ltd 
    150. Milzet Holdings (Pty) Ltd 
    151. Mimosa Business Consultants 
    152. Mind Capital Solutions (Pty) Ltd 
    153. Mind the Gap Solutions (Pty) Ltd 
    154. Mintirho Development Services 
    155. MK PEOPLE SKILLS (PTY) LTD 
    156. ML Viljoen Consultants 
    157. Mml Consulting Cc. 
    158. MOBILE INVENTORY COLLATION 
    159. Mod-Mosh Projects And Consulting (Pty) Ltd 
    160. Monepe Holdings Pty Ltd 
    161. Moripe Business Training and Consultants (PTY) LTD 
    162. Mortarboard Training Solutions 
    163. Moseki Consulting Engineering Training & Development (Pty) Ltd 
    164. MTHENGENYA & ASSOCIATES 
    165. MUST Graduate Academy 
    166. NATFIN HOLDINGS (PTY) LTD 
    167. Nedbank Ltd 
    168. Nemalale Eagles Consultancy Cc 
    169. NewBridge Institute PTY Ltd 
    170. Nimico (Pty) Ltd 
    171. NS Zonke Management Consultants 
    172. NTI College 
    173. Ntsangalala Business Enterprise 
    174. Octomate Education Pty Ltd 
    175. Omeida Trading 105 
    176. Optimum Learning Technologies (Pty) Ltd 
    177. Ordon Trading 18 cc 
    178. Organisation Development International (Pty) Ltd 
    179. Osolwazi Further Education And Training 
    180. Pappilon Life and Business Coaching (Pty) Ltd 
    181. Pathways of Purpose Potential Development Centre Pty Ltd 
    182. Peakford Management Consulting 
    183. Peoplewise Business Solutions cc 
    184. Performance Development Group 
    185. Petra Institute of Development 
    186. Phezulu Worx 
    187. Phiwokuhle Projects cc 
    188. PINNACLE SKILLS EVOLUTION (Pty) Ltd 
    189. Pioneer Business Consulting 
    190. PMV Business Solutions Pty Ltd 
    191. POP Training & Consulting 
    192. Power of Process Pty Ltd 
    193. Praxis Training and Consultancy (PTY) LTD 
    194. Primeserv Corporate Solutions (Pty) Ltd 
    195. Prior Learning Centre 
    196. PROEXPERT TRAINING 
    197. Progressive School Of Business And Engineering (Pty) 
    198. Propat CC 
    199. Ptdev (Pty) Ltd 
    200. PURE LEADERSHIP INSTITUTE (PTY) LTD 
    201. Qabuka-Vuka Development Trading 
    202. Qeda Higher Training Institute 
    203. Quality Solutions 
    204. Rantsane Mario Training Solutions 
    205. Ratomac Trading Consultants (Pty) Ltd 
    206. Royalty Training Institution (PTY) LTD 
    207. Rthu Energy And Logistics (Pty) Ltd 
    208. SA CAMPUS ON THE GO 
    209. SADHANA GOVENDER PROJECT CONSULTANTS (PTY)LTD 
    210. Sakhisisizwe Projects 
    211. Sebenzisanane Human Capital 
    212. Senelo Trading Cc 
    213. Seonyatseng Learning Institute 
    214. SESTO (Pty) Ltd 
    215. Sezela Training Academy 
    216. Shirs Vision Compleadev (Pty) Ltd 
    217. Simple Starlight (Pty) Ltd 
    218. Sinika Uthando Love from The Fathers Heart Npc 
    219. Siyakha Learning Pty Ltd 
    220. Siza Nesu Training And Consultants 
    221. Skills Explore Training (PTY) Ltd 
    222. SMART LINK CONSULTANCY PTY LTD 
    223. Social Transformation and Justice NPC 
    224. Soduko Consultants PTY LTD 
    225. South African Corporate Training Association 
    226. Spectrium 
    227. SSG TRAINING ACADEMY (PTY) Ltd 
    228. Strategic Health Solutions (Pty) Ltd 
    229. STRATISM SOLUTIONS (PTY) LTD 
    230. Summat Training Institute 
    231. Summat Training Institute Academy 
    232. Super Management (Natal) cc 
    233. Swaranang Management Consulting Cc 
    234. Tasc Business Consulting And Training 
    235. Thelin t/a TL Consulting 
    236. Thinking Mind Trading 
    237. Thobologo Training And Education Group 
    238. Thubelihle Graduate Institute 
    239. Thuthukisa Talent Relations 
    240. Thuto Lere Community Empowerment Programme 
    241. Thutong Training Institution and Consulting (PTY) Ltd 
    242. Tlhalefang Holdings 
    243. Training Leadership Consulting 
    244. Trainingmania 
    245. Trainyoucan Pty Ltd 
    246. Transafric Consulting Pty Ltd 
    247. Transnet Academy 
    248. Trilennium 
    249. Tsebo Training 
    250. Tsebong Training Centre 
    251. Tshwane Training Institute (Pty) Ltd. 
    252. Tumpu Trading And Projects 
    253. Umtha Strategy Planning and Development Consultancy (Pty) Ltd. 
    254. University Of Business Excellence(Pty)Ltd 
    255. University Of Intellectual Excellence (Pty)Ltd 
    256. Unlock the Potential cc 
    257. VARGASOL TRAINING INSTITUTE 
    258. Vhutshilo Health And Training Organisation 
    259. Vicmat Consultants 
    260. Vijay Bhagwan Consultancy and Solutions cc 
    261. Vinton Consulting Group (Pty) Ltd. 
    262. Vumilia Africa Group 
    263. Wealth in Progress Training (Pty) Ltd 
    264. Workplace and Entrepreneurship Talent Solutions (PTY) LTD 
    265. World Pace Development And Training Institute 
    266. Yellow Media Publishers (Pty) Ltd 
    267. Yenza Umehluko/Make a Difference 
    268. Your Human Resources Solutions 
    269. Zealot Business College 
    270. ZUREL PRIVATE COLLEGE 
    271. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.