SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Produce a safe and successful event within a specific event subfield

SAQA US ID	UNIT STANDARD TITLE
14807	Produce a safe and successful event within a specific event subfield
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 5	Level TBA: Pre-2009 was L5	35
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The learner achieving this unit standard in combination with context expertise standard(s) will be able to co-ordinate an event which meets the expectations of the client. They will demonstrate an understanding of all the elements of the event and the inter-relatedness of the elements, events, context and external factors which might influence the event and the impact there-of. They will demonstrate an ability to supply appropriate alternatives to problems and constraints. They will monitor and improve the event based on critical reviews of evaluation. Learners competent in event co-ordination will deliver a professional, feasible and creative event.

In addition they will be well positioned to extend their learning and practice into other areas of hospitality or tourism industry, or to strive towards professional standards and practices at higher levels.

Complexity: Under guidance of an event manager.
Scope: Limited to event sub-field such as hospitality, corporate meetings and workshops, social life cycle events, sport events, conferences.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that the learner has workplace communication and workplace numeracy either at NQF 5, or is currently obtaining these standards. The learner should be competent in, or concurrently complete the unit standard "Understand the inter-relatedness of Event Elements".

UNIT STANDARD RANGE

Range statements are described by SAQA as "a general guide to the level, scope and complexity". These are provided in the modifiers under each specific outcome.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Know and understand the specific characteristics of the event sub-field.

OUTCOME NOTES

Know and understand the specific characteristics of the event sub-field in order to operate in a variety of establishments.

OUTCOME RANGE

Sub-field requirements.

Facility capacity and constraints of facility according to sub-field and establishment.

Stakeholders

Donors/sponsors

Volunteers.

Audience/spectators.

Media partners.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The assessment of co-ordinators against this standard should meet the requirements of established assessment principles.

It will be necessary to develop assessment activities and tools that are appropriate to the contexts in which practitioners are working. These activities and tools may include an appropriate combination of self-assessment and peer assessment; formative and summative assessment; portfolios and observations etc.

The assessment should ensure that all the specific outcomes, critical cross-field outcomes and essential embedded knowledges are assessed.

The specific outcomes must be assessed through observation of performance. Supporting evidence should be used to prove competence of specific outcomes only when they are not clearly seen in the actual performance.

Essential embedded knowledge must be assessed in its own right, through oral and written evidence. It cannot be assessed only through seeing the knowledge being applied.

The specific outcomes and essential embedded knowledge must be assessed in relation to each other. If a practitioner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, they should not be assessed as competent. Similarly, if a practitioner is able to perform the specific outcomes but is unable to explain or justify their performance in terms of the essential embedded knowledge, they should not be assessed as competent.

Evidence of the specified critical cross-field outcomes should be found both in performance and in the essential embedded knowledge.

Performance of the specific outcomes must actively affirm target groups of practitioners and not unfairly discriminate against any practitioners. Practitioners should also be able to justify their performance in terms of these values.

SPECIFIC OUTCOME 2

Identify, know and apply the event elements specific to and appropriate within a specific sub-field.

OUTCOME RANGE

Transportation,

Lighting and sound,

Design and decor, etc.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 3

Understand and apply knowledge of the inter-relatedness of events, elements and client expectations.

OUTCOME NOTES

Understand and apply knowledge of the inter-relatedness of events, elements, client expectations and how it contribute to the success, challenges and risks of an event.

OUTCOME RANGE

Define, analyse and reflect on the nature and specific characteristics of:

Site development and capacity

Participants and other role-players

Support services

Event safeguards

Event environment

Event activities

Ancillary services

Documentation

Work within constraints of i.e. facilities and budget and propose alternatives when necessary.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 4

Operate within a legal framework.

OUTCOME RANGE

Comply with Define, analyse and reflect on the nature and specific requirements of:

Music licensing

Trademark

Service mark protection

Television and radio rights

Alcohol management plan to encourage responsible drinking,

Contracts

Procure and secure all permits.

Report on gaps.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 5

Understand and apply ethical practices to ensure the integrity & interpersonal aspects of the event.

OUTCOME RANGE

Observe the Code of Conduct of a specific workplace.

Respectfully manage issues of cultural diversity, special needs, etc.

Be aware of national legislation and regulations and know where to find information.

Adhere to international disability requirements.

Comply with protocol, traditions, regulations.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 6

Ensure the health and safety of clients and attendees.

OUTCOME RANGE

Deal with routine-emergencies

Avoid circumstances which might lead to personal risk

Take into account specific medical conditions of guests.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

SPECIFIC OUTCOME 7

Reflect on the success of the event and suggest alternatives where necessary.

OUTCOME RANGE

Understand own and roles of role-players with regards to the success of an event

Evaluate and reflect on the success of guest experiences and satisfaction levels.

Evaluate and reflect on responsibilities and performances of self and role-players.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a practitioner against this unit standard must be registered as an assessor with the relevant ETQA.
2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.
3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

The practitioner is able to demonstrate a basic knowledge and understanding of:

1. Define, analyse and reflect on the nature and specific requirements of:

Music licensing

Trademark

Service mark protection

Television and radio rights

Alcohol management plan to encourage responsible drinking,

Contracts

Procure and secure all permits.

2. Legislation and regulations appropriate to:

Occupational health and safety.

Labour relations and basic conditions of employment.

Permits.

3. The 5 phases of event management and co-ordination.

Research.

Design.

Planning.

Co-ordination.

Evaluation.

4. Documentation

Records.

Portfolio.

Objective evidence.

Database, etc.

5. Importance of

On-site inspections,

Needs assessments,

Feasibility studies,

Organisational charts.

Time lines and critical path.

Production schedules.

Monitoring and reporting strategies.

Budgets and cash flow statements.

Record keeping systems.

Leases, contracts, agreements.

Technical plan, etc.

6. Understand the inter-relatedness of:

Co-ordination.

Event elements.

Client expectations.

Event sub-fields

Meetings and conferences.

Social life cycle events.

Sport and tourism events.

Retail events.

Hallmark events.

Hospitality events.

Festivals.

Expositions.

Civic events.

7. Types of clients, events and related expectations (sponsorships).
8. Understand human traffic flow patterns.
9. Protocol, security, insurance.
10. Varied techniques of operating teams and the role of the individual.
11. Product knowledge (venue and sub-field).
12. People management techniques.

This knowledge and understanding must include the elements below and how it interrelates with each other:

Site development:

Accessibility.

Interpreting plans and scale diagrams.

Permits.

Logistics.

Participant Management

Protocol.

Seating (requirements, floor plan, capacity, administration control).

Ushering and human traffic flow patterns.

Registration and admission.

Volunteers.

Support Services

Transportation and parking (i.e. requirements, interpret site plan).

Recycling and waste management.

Utilities (i.e. electricity).

Safeguards

Safety and security.

Medical and emergency services.

Environment

Design and decor.

Lighting, sound, special effects, audio-visual.

Event activities

Entertainment.

Catering.

Ancillary services

Prizes and gifts.

Tours and other ancillary programmes.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Problem solving relates to all specific outcomes.

UNIT STANDARD CCFO WORKING

Team work relates to the following specific outcome:

Ensure the health and safety of clients and attendees.

UNIT STANDARD CCFO ORGANISING

Self organisation and management relates to all specific outcomes.

UNIT STANDARD CCFO COLLECTING

Information evaluation relates to the following specific outcomes:

Know and understand the specific characteristics of the event sub-field in order to operate in a variety of establishments.

Identify, know and apply the event elements specific to and appropriate within a specific sub-field.

Understand and apply knowledge of the inter-relatedness of events, elements, client expectations and how it contribute to the success, challenges and risks of an event.

Operate within a legal framework.

Understand and apply ethical practices to ensure the integrity and interpersonal aspects of the event.

UNIT STANDARD CCFO COMMUNICATING

Communication relates to all specific outcomes.

UNIT STANDARD CCFO DEMONSTRATING

Inter-relatedness of systems relates to the following specific outcome:

Understand and apply knowledge of the inter-relatedness of events, elements, client expectations and how it contribute to the success, challenges and risks of an event.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Values:

Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of accepting and maintaining a non-discriminatory attitude towards diversity including, for example, differences in gender, race, religion, physical ability and culture.

Supplementary Information

As a general indication, the knowledge and insight expected at this level is unlikely to be obtained without at least one year of active participation in the field.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	20613	National Diploma: Event Co-ordination	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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