SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Define target audience profiles and skills gaps 
SAQA US ID UNIT STANDARD TITLE
123396  Define target audience profiles and skills gaps 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9940  Conduct elementary field research in education, training and development or occupation  Level 4  NQF Level 04  8   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for training coordinators, trainers, facilitators, or anyone responsible for identifying skills gaps and developing target audience profiles in order to inform learning interventions and/or learning design. The Unit Standard will also be useful for those who provide guidance and advice to learners about their learning, assessment and recognition opportunities. The target audience profile will be developed using basic data collection methods and a basic research process.

People credited with this unit standard are capable of:
  • Preparing for information gathering.
  • Gathering information on learners.
  • Carrying out a basic skills audit.
  • Compiling a report on the target audience and skills gaps. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are already competent in Communications at NQF level 3 and are able to use basic data gathering methods. 

    UNIT STANDARD RANGE 
    The following scope and context applies to the whole Unit Standard:
  • A target audience profile provides details about potential and actual learners for the purpose of planning, designing, facilitating, evaluating and supporting learning. The details would typically include demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
  • A skills gap identifies the gap between the skills required for a particular job or set of jobs and the findings concerning learner's current skills in relation to the requirements; thus a skills gap highlights the gaps between skills needed and skills in place.
  • For the purposes of this Unit Standard, the learner would not be expected to carry out a skills analysis i.e. the learner would not be expected to identify the skills associated with the various roles and jobs of employees. Rather, this analysis would be available to the learner, usually in the form of a given skills audit instrument.
  • At this level, it is expected that learners will gather information through document reviews, interviews and basic questionnaires developed by self to elicit answers to the above. It is assumed that the learner would define the target audience profile and skills gap as per a given project plan to serve the research needs of needs/performance analysis, skills planning, learning design, facilitation and evaluation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare to profile learners and carry out a basic skills audit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The scope, target and objectives of the profiling are identified and agreed with the project leader. 

    ASSESSMENT CRITERION 2 
    A variety of data gathering techniques are selected to ensure coverage of the scope of the project. 
    ASSESSMENT CRITERION RANGE 
    Techniques include document reviews, interviews and basic questionnaires.
     

    ASSESSMENT CRITERION 3 
    Data gathering techniques selected are manageable, time- and cost-effective. 

    ASSESSMENT CRITERION 4 
    Appropriate information gathering instruments are selected and/or prepared to meet the objectives. 
    ASSESSMENT CRITERION RANGE 
    Instruments include questionnaires and checklists.
     

    ASSESSMENT CRITERION 5 
    Sources of information are identified to ensure the profile covers the intended scope as per given objectives. 
    ASSESSMENT CRITERION RANGE 
    Sources include, subject experts, managers, employees, learners, ETD practitioners, previous audits, workplace skills plans, training records, course evaluations, CVs, learner records.
     

    SPECIFIC OUTCOME 2 
    Profile learners. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Information about learners is gathered from a range of relevant sources as per the plan. 

    ASSESSMENT CRITERION 2 
    Methods of gathering information are chosen which are appropriate to the situation and maintain confidentiality where required. 

    ASSESSMENT CRITERION 3 
    Information is valid, relevant to the project objectives, representative of the target audience and covers the full scope of the project. 

    ASSESSMENT CRITERION 4 
    Information is recorded accurately and in a manner that facilitates further analysis. 

    SPECIFIC OUTCOME 3 
    Carry out a basic skills audit. 
    OUTCOME RANGE 
    The audit will be carried out using given basic skills audit instruments. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The audit is carried out in line with organisational policy and project plan. 

    ASSESSMENT CRITERION 2 
    The audit covers the intended scope of the project within agreed timeframes. 

    ASSESSMENT CRITERION 3 
    The audit is targeted at the appropriate groups of people as per the project plan. 

    ASSESSMENT CRITERION 4 
    Audit information is gathered and recorded accurately and in a manner that facilitates basic analysis. 

    ASSESSMENT CRITERION 5 
    The audit is valid and is successful in identifying the skills gap. 

    SPECIFIC OUTCOME 4 
    Compile a report on the target audience profile and skills gaps. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The report covers the full scope of the project such that all key information required is presented in the report. 
    ASSESSMENT CRITERION RANGE 
    The details to cover the skills gaps and the target audience profile, including demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
     

    ASSESSMENT CRITERION 2 
    The structure of the report is useful for further analysis, whether this be to assist in planning, designing, facilitating or evaluating learning or any other objectives. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this Unit Standard must be registered with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Providers of learning towards this Unit Standard must be accredited through the relevant ETQA by SAQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
  • Data-gathering methods and instruments.
  • Sources and effects of bias.
  • The basic principles of an outcomes-based system. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and in teams - this outcome will be demonstrated in the way the learner cooperates with team members and others to gather information. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively - this outcome will be demonstrated through the general and specific activities related to preparing and implementing the information gathering process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information - this outcome will be demonstrated when learners gather information and carry out a skills audit. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills - this outcome will be demonstrated in the way the learner communicates to team members and sources of information, as well as in the quality of the report. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9940, "Conduct Elementary field research in ETD or occupation.", Level 4, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65051   Further Education and Training Certificate: Arts and Culture Development Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and N Training Institute Pty LTd 
    2. ABCR HRD Consultants Pty Ltd 
    3. Abinet Training and Development 
    4. Academy of Management and Entrepreneurial Excellence 
    5. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    6. Academy of Personal Mastery 
    7. Academy Training Group 
    8. Accreditation Training Services 
    9. AFRICA COMPETENCY DEVELOPMENT PTY LTD 
    10. Aldabri 106 Institute for Quality Pty Ltd 
    11. ALMENTA 240 ICHAF 
    12. Alpvest Institute for Future Tech Pty Ltd 
    13. AMG Training and Hygiene Consultants 
    14. AMM Training and Consulting 
    15. Amyoli Consulting 
    16. Aquarius Skills Solution 
    17. Asakhe Education Network 
    18. ASORIP NPC 
    19. Assessment College Of South Africa Pty Ltd 
    20. ATE Solutions Pty Ltd 
    21. Atlega For Woman Projects Enterprise 
    22. Attractive Softcare Application Projects cc T A Brilliant HR Solutions 
    23. Aubrey Nyiko Business Enterprise cc 
    24. Audit Campus 
    25. Azanian Community Development Pty Ltd 
    26. B T Group of Companies PTY Ltd 
    27. Bascon Projects Pty Ltd 
    28. BLC Academy 
    29. Boeketlo Conference Training Pty Ltd 
    30. Bohlali Provider Support 
    31. Boikgantsho Consulting Events cc 
    32. Bonang Training Development 
    33. Bordergate Events Management And Projects 
    34. Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd 
    35. Botho Nare Investments 
    36. Botle Training and Consulting Pty Ltd 
    37. BPK Trading and Project 
    38. Brainwave Projects 1997 PTY Ltd 
    39. Bull s Business and Skills Training Institute 
    40. Cale Developments 
    41. Camblish Training Institute Pty Ltd 
    42. Career Builders Academy 
    43. Charlie Training and Consulting Pty Ltd 
    44. Cherity Diale Transormation and Development Pty Ltd 
    45. CMA Investments 34 Pty Ltd 
    46. Colleen Osorio Skills Development Consultancy cc 
    47. Compass Academy of Learning 
    48. Core Training International 
    49. Corporate Safety Training Academy PTY Ltd 
    50. Cresco Consultants CC 
    51. Crystal Training and Consultancy Services 
    52. Curoplex PTY LTD 
    53. D and D Lwazi Renaissance Research and Development Institute 
    54. Dabulamanzi Njabulo Ndaba Consulting cc 
    55. DAPFETC PTY Ltd 
    56. Dee s Training PTY LTD 
    57. Dicla Training and Projects 
    58. Ditshiamiso Business Enterprise cc 
    59. Drewmach Branding Solutions Pty Ltd 
    60. Dynamic Safety Solutions 
    61. Edgra Projects 
    62. Eduskills Rainbow 
    63. Edutel Skills Development Pty Ltd 
    64. Empire Conferencing and Training 
    65. Empirical Training Agency (PTY) Ltd 
    66. Enjo Consultants Pty Ltd 
    67. Environment and Language Education Trust 
    68. Esigangeni General Trading 
    69. Essential Skills Management 
    70. EWCC Incorporating Skills Development 
    71. Executive Coaching and Facilitation 
    72. Faranang Business and Training Solutions PTY LTD 
    73. First Trust Academy 
    74. Footballers Investment Pty Ltd 
    75. Fourways Private College 
    76. Funda Africa Academy Pty Ltd 
    77. Future Performance Training and Development 
    78. Fuze Divergency Enterprise2 Pty Ltd 
    79. Gare Kgare Projects Pty Ltd 
    80. George Steven Academy 
    81. Giver of Givers Foundation Organisation 
    82. Glidex International Pty Ltd 
    83. Gotsec Skills Training 
    84. Growpoint Academy Pty Ltd 
    85. Growth Management Consulting 
    86. Heart Solutions 
    87. Helpers For Life NPC 
    88. Highveld Training Academy and Business Solutions 
    89. History Makers Business Consulting 
    90. HLOSI SECURITY SOLUTIONS 
    91. HRD Performance Consultants 
    92. HRD Training Consulting 
    93. Ikamva Lisezandleni Zethu 
    94. Ikamva Projects Pty Ltd 
    95. IKAMVELIHLE YOUTH DEVELOPMENT PROGRAMME 
    96. Imfundiso Skills Development 
    97. Imithombo Institute 
    98. IMPAT Training Academy Pty Ltd 
    99. In Full Colour Consultancy 
    100. IN TUITION 
    101. Infinity Academy Benoni Pty Ltd 
    102. Inkwenkwezi Private College Skills Development cc 
    103. Inqaba Yokulinda Youth Organisation 
    104. INTERNATIONAL HOSPITALITY INSTITUTE 
    105. Isibani Skills Academy 
    106. Isibani Soluntu 
    107. Ithemba Elihle Institute Pty Ltd 
    108. IYAM Investments Pty Ltd 
    109. Jacobs Well Village NPC 
    110. Jale Holdings Pty Ltd 
    111. Jari Holdings Pty Ltd 
    112. Joera Holdings Pty Ltd 
    113. Jonglad Trading Enterprise 
    114. K T Innovative Solutions 
    115. Kapoko Trading Enterprise 5 
    116. Katiso kuno Consulting 
    117. Katlego Compliance Training 
    118. Kay Madume Business Enterprise 
    119. Kele Thabo Holdings 
    120. KELLYGIRL SKILLS PTY LTD 
    121. Kenako Jwale Skills Development and Training Centre 
    122. Kenced Holdings Pty Ltd 
    123. Kez Enterprises and Consulting Pty Ltd 
    124. Kgaebane Trading 
    125. Kgaka Kgolo Institute Pty Ltd 
    126. Khoali Group of Companies Pty Ltd 
    127. KITSO TRAINING AND DEVELOPMENT 
    128. Klein Karoo Resource Centre 
    129. Koketso Rakhudu Foundation 
    130. Learnership Support Systems PTY Ltd 
    131. LEARNFORWARD TRAINING SOLUTIONS AND CONSULTING AGENCY 
    132. Learning Performance Link 
    133. Lehlabile Emergency Institute 
    134. Leronsa Trading Enterprise 
    135. Level 5 Skills 
    136. Levi Training Centre and Projects 
    137. Life Projects 
    138. Lionsden Africa Business Solutions Pty Ltd 
    139. LM Training Development 
    140. Loago Institute Pty Ltd 
    141. LVK Management Services 
    142. M28 Consulting and Trading 
    143. Mabidi Funzani Trading And Projects Pty Ltd 
    144. Maccauvlei Learning Academy Pty Ltd 
    145. Mafo and Mank Skills Development Pty Ltd 
    146. Malaikas Nursing Academy 
    147. Malandela Training and Development Pty Ltd 
    148. Maluke Training Consultants 
    149. Malumash Enterprise CC 
    150. Manzezulu Consulting Agency 
    151. Marematlou Training Institute 
    152. MASHUSHE ETDP TRADING AND PROJECTS 
    153. Mawethu Training 
    154. MBAT PTY LTD 
    155. Mberwana Trading Enterprise 
    156. Mentor Me Corporate Foundation 
    157. MENTORNET PTY LTD 
    158. Metro Minds 
    159. MI Learning Development Consultancy 
    160. Mlamuli M Connect Pty Ltd 
    161. Mmuso and Associates 
    162. Mod Mosh Projects and Consulting PTY LTD 
    163. MOKO SECURITY SERVICES 
    164. Motheo Training Institute Trust 
    165. MPIC Projects Pty Ltd 
    166. Muthu Consultants Pty Ltd 
    167. Myfamily Projects and Consulting 
    168. National Versatile Training Institute 
    169. Ndivuka Skills Development 
    170. Ndzalama Training 
    171. Neolebongi Trading Enterprise 
    172. Netgrow Training Solutions 
    173. Networx for Career Development 
    174. New Generation Skills 
    175. Next Step Academy Pty Ltd 
    176. Nomagwanishe Investments CC 
    177. Nqowethu Trading 
    178. NS Zonke Management Consultants 
    179. Nsovo Learning Academy 
    180. NTI College 
    181. Omni HR Consulting Pty Ltd 
    182. Opehst Consulting and Training 
    183. Orchards Graduate School Pty Ltd 
    184. Paradise Skills Development 
    185. Patnet Business Institute 
    186. Peak Skills Pty Ltd 
    187. People Centered Institution 
    188. Petra institute of Development PTY Ltd 
    189. Phakamisa Training Company 
    190. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    191. PMA Holding Pty Ltd 
    192. PND Academy of Learning cc 
    193. Premier Recruitment and Training Pty LTD 
    194. PRO ACTIVE PUBLIC SERVICES COLLEGE PTY LTD 
    195. Pro Link 
    196. QED Quality Executive Development 
    197. Redefined Skills Training and Development 
    198. Resonance Institute of Learning 
    199. Retshetse Training Project 
    200. ROBIN T J THOMAS BUSINESS CONSULTANT PTY LTD 
    201. RSA Institute Pty Ltd 
    202. SA KNOWLEDGE INSTITUTE 
    203. Sadhana Govender Project Consultants Pty Ltd 
    204. Saint Colonel Graduate Institute PTY Ltd 
    205. Sanchaa Connection 
    206. Sanctuary School for the Future 
    207. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    208. Scan Training Solutions 
    209. Seanapyane Resources Pty Ltd 
    210. Seoposengwe Training Consultancy CC 
    211. Simunye Assessor Training Pty Ltd 
    212. Sipheongobonga 
    213. Sisazi Consulting 
    214. Siyazama 
    215. Sizani Consulting cc 
    216. SK Empire Consultancy 
    217. Skills Catalyst Consultants 
    218. Skills Dynamics Africa PTY Ltd 
    219. Skills Junction Pty Ltd 
    220. Skyhigh Skills Development PTY LTD 
    221. Sondela Academy PTY LtD 
    222. South West Gauteng TVET College 
    223. Southern African Institute of Learning SAIL 
    224. St Mor Ventures 
    225. STARPLEX LEARNING FOUNDATION INSTITUTE 
    226. T Mabuya Associates Pty Ltd 
    227. TDM Management Consulting Pty Ltd 
    228. TEAM CONSULTANTS CC 
    229. TECHNOFIELD 
    230. Tembe Service Providers 
    231. The Beneficiation Academy 
    232. The Finishing College (Pty) Lt 
    233. The Institute of People Development 
    234. The Iscariota Group Pty Ltd 
    235. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING PTY LTD 
    236. The Skills Launchpad 
    237. The Supreme Training Academy 
    238. The Wellness Specialist 
    239. THINK TWICE 
    240. Thuba Segole Bed and Breakfast and Enterprise 
    241. TJH Business Solutions Pty Ltd 
    242. Tlotliso Enterprise Pty Ltd 
    243. TMG Quality Services 
    244. Too See Consulting Pty Ltd 
    245. Totally Tailored Solutions Pty Ltd 
    246. Train 2 Teach Pty Ltd 
    247. Training Answers 
    248. Training Consultant and SD College 
    249. Trainyoucan Pty Ltd 
    250. Trinity Skills Solutions 
    251. True Reflection Training and Development cc 
    252. Tshase Education Group Pty Ltd 
    253. Tsheko ke Mokwena Transport and Projects PTY Ltd 
    254. Tshepo Hope Consulting 
    255. Tshianzi Development 
    256. TT AND PROJECTS 
    257. Ulwazi Training Development 
    258. Umlilo Education 
    259. UMO LEARNING SUPPORT SYSTEM 
    260. Umzansi Educational Programs Centre 
    261. Utopia Institute 
    262. VERYCOOLIDEAS 
    263. Vicresco Pty Ltd 
    264. VISION MEETS ACTION PTY LTD 
    265. VUWA PROJECTS 
    266. WILMON GUIDANCE DEVELOPMENT INSTITUTE PTY LTD 
    267. WilRatty Consultants PTY Ltd 
    268. Workers Knowledge Centre Pty Ltd 
    269. XO EDUCATION Pty Ltd 
    270. Yellow Media Learning Institute Pty Ltd 
    271. Yenza Umehluko Make a Difference 
    272. Your Human Resource Solutions Pty Ltd 
    273. Zamsiba Development Consultants 
    274. Zisukumele Training Academy Pty Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.