SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply the concept and principles of knowledge management to leadership 
SAQA US ID UNIT STANDARD TITLE
120392  Apply the concept and principles of knowledge management to leadership 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is useful for learners who will be working within a Public Sector, Local Government, commercial or community environment, and will fulfill a leadership role as part of their job. This Unit Standard will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

The qualifying learner is capable of:
  • Analysing the concept and principles of knowledge management within a local government leadership context.
  • Analysing and storing information using a knowledge management system.
  • Presenting and communicating information as part of a knowledge management network.
  • Applying knowledge management principles, techniques and tools into leadership service delivery. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 3 and Computer Literacy at NQF Level 3, or the equivalent thereof. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analysing the concept and principles of knowledge management within a local government leadership context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Knowledge management and its related functions and purposes are defined with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between intellectual capital and knowledge management is discussed with examples. 
    ASSESSMENT CRITERION RANGE 
    Intellectual capital within a public sector context includes but is not limited to specific products, employees.
     

    ASSESSMENT CRITERION 3 
    The principles, techniques and foundations of knowledge management are explained and discussed with examples relating to leadership contexts. 

    ASSESSMENT CRITERION 4 
    Knowledge management systems and tools are identified with examples in a specific context. 

    ASSESSMENT CRITERION 5 
    Knowledge management applications in a specific context are explained with examples. 
    ASSESSMENT CRITERION RANGE 
    Knowledge Management applications include but are not limited to community needs analyses, establishing networking links for effective service delivery, defining levels of authority and roleplayers that may contribute to the success of local government leadership projects, community statistics for decision-making relating to community profiles, best practice benchmarks for monitoring and review processes, resource accessibility and availability, skills and knowledge transfer to enhance service delivery, minimising the duplication of effort across different departments and spheres of government, a recording of issues pertaining to service delivery and how problems were addressed.
     

    SPECIFIC OUTCOME 2 
    Analysing and storing information using a knowledge management system. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Leadership initiatives/projects are identified and planned in line with knowledge and research requirements. 

    ASSESSMENT CRITERION 2 
    The knowledge categories that are appropriate to the project are selected from the organisational knowledge management system. 

    ASSESSMENT CRITERION 3 
    Knowledge management systems for gathering, analysing and storing information are identified and utilised in own work context. 

    ASSESSMENT CRITERION 4 
    Received information is analysed against the identified knowledge categories. 

    ASSESSMENT CRITERION 5 
    Outcomes of the analysis are consolidated in a report and captured using categories in the knowledge management system. 

    SPECIFIC OUTCOME 3 
    Present and communicate information as part of a kowledge mnagement network. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Distilled information is captured into the databank in an accessible format. 

    ASSESSMENT CRITERION 2 
    Outcomes of information analysis are distilled integration into projects. 

    ASSESSMENT CRITERION 3 
    Distilled information is presented to different audiences in an accessible, concise and appropriate format. 

    ASSESSMENT CRITERION 4 
    A system of cross-referencing distilled information for projects is developed and communicated to users according to organisational practice. 

    ASSESSMENT CRITERION 5 
    A databank of projects and project information relating to own work is created and guidelines are developed to assist users. 

    SPECIFIC OUTCOME 4 
    Apply knowledge management principles, techniques and tools into leadership service delivery. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Knowledge management tools are utilised to develop allies, and build and sustain coalitions. 

    ASSESSMENT CRITERION 2 
    Strategies are identified for including people in the sharing of knowledge and related processes. 

    ASSESSMENT CRITERION 3 
    Knowledge management networks are explained in terms of establishing a dynamic system and creating intellectual capital. 

    ASSESSMENT CRITERION 4 
    Risks and dangers of the wrong applications of knowledge management are identified and explained in terms of dealing with them in a proactive manner to avoid service delivery problems. 

    ASSESSMENT CRITERION 5 
    Champions of knowledge management are identified and discussed in order to maximize service delivery. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • The key roleplayers and spheres of government.
  • Communications and interpersonal skills.
  • Principles of Knowledge Management.
  • Project management.
  • A working knowledge of statutes affecting the provision of public sectors services.
  • Research skills. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to determine knowledge management requirements. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure maximisation of knowledge management initiatives. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to ensure that all information is gathered for input into a knowledge management system. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to compile and contribute to knowledge management systems, networks and processes. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to expand knowledge base of organisation. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to utilise knowledge management to maximize service delivery. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts relating to knowledge management do not exist in isolation and that varying factors will impact on the efficacy thereof. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by ensuring that knowledge management serves a wider benefit to community and stakeholders at large. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Additional:

    Articulation Possibilities:
    This unit standard will enable a learner to articulate to other qualifications in Business Administration, Generic Management, Public Finance Management and Administration, Municipal Finance Management and Administration, Human Resources Management, Communications. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  66249   Further Education and Training Certificate: New Venture Creation  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    179. Innovative Technology Design 
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    185. Jayleen Financial And Advisory Services 
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    187. Jet Energy South Africa 
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    400. Sasalethu Consulting And Associates 
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    455. The Chosen Consulting Services 
    456. The Crimson Co Cc. 
    457. THE GMC GROUP PTY LTD 
    458. The Learning Organization 
    459. The National School of Government 
    460. Thinking Mind Trading 
    461. Thobologo Training And Education Group 
    462. Thubelihle Graduate Institute 
    463. Thusanang Skills & Training 
    464. Thuto Lere Community Empowerment Programme 
    465. Thuto-Boswa Education And Training Solution 
    466. Tice 
    467. Tidimatso Trading 
    468. Tippinggate Business Solutions (Pty) Ltd 
    469. Tloumogale Business Development & Consulting 
    470. Tm Coaching 
    471. Tmi Solutions 
    472. Tmp Training And Development 
    473. Tonex Management Solutions 
    474. TPLR and Training Services (PTY) LTD 
    475. Tradesman Consulting And Training Solutions 
    476. Trainers without Borders 
    477. Training At Work (Pty) Ltd 
    478. Transgeneracion Consulting 
    479. Triads Management Services 
    480. Tsebo Ke Bophelo Holdings 
    481. Tsebo Kitso Trainings 
    482. Tsebong Training Centre 
    483. Tshamutengu General Trading Cc. 
    484. Tshepang Consulting & Project 
    485. Tshwane Training Institute (Pty) Ltd. 
    486. Tsoga Re Dire Holdings (Pty) Ltd 
    487. Tummo Development Enterprise 
    488. Tumpu Trading And Projects 
    489. Tuns Trading And Projects (Pty) Ltd 
    490. Ubuholi Bendabuko Capacity Building (Pty) Ltd 
    491. Ubuqhawe Consulting (Pty) Ltd 
    492. Ukhamba Quality Skills 
    493. Umfolozi FET College 
    494. Umlando Projects Pty Ltd 
    495. Umqondo Business College 
    496. Umsenge Sdcs 
    497. Umsizi Skills Academy 
    498. Unakho Business Solutions 
    499. Unctionized Business Enterprise 
    500. University Of Intellectual Excellence (Pty)Ltd 
    501. Ursivox Interactive Systems 
    502. Uweso Consulting (Pty) Ltd 
    503. Uzuri Training Solutions 
    504. Vantage Training 
    505. Venus Maintenance And Supply Services 
    506. Verge (Pty) Ltd 
    507. Vibra Skills CC. 
    508. Vicmat Consultants 
    509. Victorious Training Institute 
    510. Visionary Academy 
    511. VISIONARY SKILLS ACADEMY 
    512. VSL General Trading 
    513. VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT 
    514. Vumilia Africa Group 
    515. VUWA PROJECTS 
    516. Wag Consulting 
    517. Wantshela Consulting 
    518. Waoesi 
    519. Watera Trading And Projects 
    520. WEINVEST INVESTMENT CC 
    521. WMD Civils Pty Ltd 
    522. Wongintuthuko Projects 
    523. World Pace Development And Training Institute 
    524. Xharo Skills Transfer Pty (Ltd) 
    525. Ya Hina Management Consulting And Projects 
    526. Yellow Media Publishers 
    527. Zag Consultants 
    528. Zanda Izifiso Ezinhle 
    529. Zealot Business College 
    530. Zizi-Consulting Services (Pty) Ltd 
    531. Zj Africa Learn (Pty)Ltd 
    532. Zwavhudi Business School (Pty) Ltd 
    533. Zwelixoliletrading Enterprise 


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