SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage voter registration 
SAQA US ID UNIT STANDARD TITLE
119628  Manage voter registration 
ORIGINATOR
SGB Democracy, Human Rights, Peace and Elections 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
PSETA - Public Service Sector Education and Training Authority 
FIELD SUBFIELD
Field 07 - Human and Social Studies Public Policy, Politics and Democratic Citizenship 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful for registration of supervisors or deputies in a voter registration process, or for people who act in a managing capacity within a voter registration station, or at a site where office bearers at national, provincial, local or organisational level manage the voter registration.

People credited with this unit standard are capable of:
  • Planning and preparing voter registration station and registration processes.
  • Managing voter registration processes and resources.
  • Resolving voter registration station-related problems.
  • Reporting on voter registration process and activities. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard:
  • General coordination and management of resources and personnel
  • Report writing at NQF level 4
  • General administration skills 
    		•

    UNIT STANDARD RANGE 
  • This unit standard applies to registration of voters at national, provincial, local or organisational levels that demand formal specified requirements and procedures, within the context of established legislation and/or a constitution or documented rules and guidelines of some other form. Includes dealing with person not complying with rules, regulations and legislation.
  • Assessment of this unit standard may be undertaken in a simulated environment, providing all the usual elements and processes of voter registration can be reasonably simulated.
  • Personnel could include paid or unpaid individuals with defined roles within a registration station.
  • Registration-related problems referred to could include, but are not limited to:

    > Running out of or a lack of physical resources such as paper roll or battery power or electrical failure
    > Interference in the registration process by individuals or groups
    > Inadequate or underperforming staff
    > Conflicts involving staff and/or voters
    > Party-political activities that are in contravention of regulations
  • "Specified requirements" may apply in situations where the registration is not covered directly by legislation. The requirements may come in the form of procedures, policies, rules or guidelines. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan and prepare voter registration station and registration processes. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The registration station layout complies with registration legislation or regulations and specified requirements. 

    ASSESSMENT CRITERION 2 
    Relevant personnel are allocated tasks in accordance with their personal skills and areas of responsibility. 

    ASSESSMENT CRITERION 3 
    Plans ensure that the registration station is able to cater for specific registration applicant requirements. 
    ASSESSMENT CRITERION RANGE 
    Applicant requirements include people with special needs as well as providing advice with registration related problems.
     

    ASSESSMENT CRITERION 4 
    All required resources for voter registration are arranged and allocated to allow for efficient registration. 

    ASSESSMENT CRITERION 5 
    Resources are checked for functionality in terms of specified requirements. 

    SPECIFIC OUTCOME 2 
    Manage registration processes and resources. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The registration process and staff are managed according to election plans and registration regulations. 

    ASSESSMENT CRITERION 2 
    The registration process and the staff are monitored in a manner that provides sufficient information for record keeping, and to allow for timely interventions when required. 

    ASSESSMENT CRITERION 3 
    Registration documents are checked to be complete and accurate and are filed in accordance with specified requirements. 

    ASSESSMENT CRITERION 4 
    Interventions are appropriate to the situation and facilitate the smooth running of the station in line with the principle of free and fair elections. 

    ASSESSMENT CRITERION 5 
    Interactions with roleplayers are non-partisan, respect human dignity and promote inclusivity. 
    ASSESSMENT CRITERION RANGE 
    Roleplayers include public, staff, party agents and security personnel, internal and international observers.
     

    ASSESSMENT CRITERION 6 
    The use of registration technology is in line with current technological trends and normal practices. 
    ASSESSMENT CRITERION RANGE 
    May include computerised equipment or paper and pen.
     

    SPECIFIC OUTCOME 3 
    Resolve registration station related problems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Potential or actual problems are identified and analysed in terms of potential impact on the registration process and possible solutions. 

    ASSESSMENT CRITERION 2 
    Actions implemented are justified by the situations and are suitable for addressing the problems effectively. 
    ASSESSMENT CRITERION RANGE 
    Actions may include referrals to higher authorities or specialist personnel as justified by the situation.
     

    ASSESSMENT CRITERION 3 
    Problem solving activities are in line with plans, policy, legislation and/or specified requirements where applicable. 

    ASSESSMENT CRITERION 4 
    The manner of problem-solving promotes the smooth running of the registration station and upholds the principle of free and fair elections. 

    SPECIFIC OUTCOME 4 
    Report on registration process and activities. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The report is presented in a manner that is appropriate to the audience in terms of medium, delivery and format. 
    ASSESSMENT CRITERION RANGE 
    The report may be presented orally, through audio-visual presentation or as a written report.
     

    ASSESSMENT CRITERION 2 
    The report is accurate and concise and covers all aspects of the registration process in accordance with the terms of reference. 
    ASSESSMENT CRITERION RANGE 
    Key areas covered include problems, transgressions, actions or interventions, results of interventions.
     

    ASSESSMENT CRITERION 3 
    Information is presented in a clear and structured manner and meets the specified format requirements. 

    ASSESSMENT CRITERION 4 
    Language is consistent with electoral terminology and is pitched at an appropriate level for the target audience. 

    ASSESSMENT CRITERION 5 
    The report is compiled and submitted in line with the registration management plan. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Elections legislation and/or specified requirements.
  • Principles of democracy and free and fair elections
  • Registration related technology
  • General management principles and processes
  • Approaches to conflict resolution 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems: this will be demonstrated generally throughout the standard, but particularly when solving registration-related problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively: this standard demands high levels of self-management. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information: this will be displayed when monitoring registration processes and reporting on activities. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills: communication will be demonstrated through interactions with all role-players, as well as in the form of reporting. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically: this will be demonstrated to a limited extent, mainly in related to registration-related technology 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of inter-related parts of a system: This will be demonstrated in a limited sense, but mainly through a consideration of the impact situations could have on the registration process and result 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.