SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Shampooing of Ladies Hair

SAQA US ID	UNIT STANDARD TITLE
11856	Shampooing of Ladies Hair
ORIGINATOR
SGB Hairdressing Cosmetology and Beauty
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Personal Care
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 2	NQF Level 02	7
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Registered"		2001-06-13	2004-06-13	SAQA 0936/01
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2005-06-13		2008-06-13

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

Learners credited with this unit standard are able to prepare the client for a shampoo service, analyse the scalp and hair, select the appropriate product and record the reasons for choice, cleanse scalp and hair, stimulate the scalp, recommend products for home care and prepare the client for further salon services.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Literacy, communication and language skills equal to a NQF Level 1 Certificate.

Unit Standard 3PCH - Sanitation and Sterilisation for Hairdressing.

Unit Standard 4PCH - Receiving and Consulting with Hairdressing Clients.

UNIT STANDARD RANGE

The typical scope of this unit standard is the hairdressing salon/working environment within the context of Ladies Hairdressing - Caucasian type hair.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Demonstrate the correct procedure for draping and protecting the client in readiness

OUTCOME NOTES

Demonstrate the correct procedure for draping and protecting the client in readiness for all hairdressing services.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Demonstrate the correct procedure for draping and seating the client.

ASSESSMENT CRITERION 2

2. Select a gown of suitable size for the client.

ASSESSMENT CRITERION 3

3. Seat client correctly and ensure client comfort.

ASSESSMENT CRITERION 4

4. Assist the client in removing any superfluous clothes and jewellery and place them in a safe place.

ASSESSMENT CRITERION 5

5. Select clean, protective towels appropriate to the treatment.

ASSESSMENT CRITERION 6

6. Arrange protective clothing to provide adequate protection.

SPECIFIC OUTCOME 2

Select the appropriate shampoo product and service, perform the required shampooing service

OUTCOME NOTES

Select the appropriate shampoo product and service, perform the required shampooing service and recommend products for home care and record information on an analysis card. This outcome must be met in terms of all types and conditions of hair including braids and hair extensions and home care recommendations must be based on at least two product ranges.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The workstation is prepared for the pending service.

ASSESSMENT CRITERION 2

2. The client is consulted with in a professional manner using oral and/or sign language and information obtained is recorded on the client record card.

ASSESSMENT CRITERION 3

3. The client is gowned and protected in readiness for the shampooing service, according to salon procedures.

ASSESSMENT CRITERION 4

4. The client's hair is analysed through questioning and physical examination and the information is recorded on the analysis card.

ASSESSMENT CRITERION 5

5. Correct shampoo for hair type is selected and reasons for selection recorded.

ASSESSMENT CRITERION 6

6. In the case of braids and extensions, excess debris is loosened by brushing gently at new growth.

ASSESSMENT CRITERION 7

7. The draped client is seated at the basin and positioned to ensure comfort and ease of operation.

ASSESSMENT CRITERION 8

8. The strength of the water flow and temperature are controlled throughout the process.

ASSESSMENT CRITERION 9

9. An appropriate quantity of the selected shampoo for the hair is poured onto the hand and applied from the hand to the client's hair.

ASSESSMENT CRITERION 10

10. The hair and scalp are cleansed and the scalp massaged using effleurage and petrissage movements. In case of hair extensions and braids, the hair and scalp are cleansed horizontally by gently rubbing between the partings.

ASSESSMENT CRITERION 11

11. Hair is rinsed under running water to remove all shampoo.

ASSESSMENT CRITERION 12

12. Hair is controlled properly throughout the shampooing process.

ASSESSMENT CRITERION 13

13. Hair is towel-dried and blotted.

ASSESSMENT CRITERION 14

14. Wet hair is combed to disentangle. With braids an antiseptic is poured over the scalp.

ASSESSMENT CRITERION 15

15. During the shampooing home care products are recommended to the client and its correct use explained.

ASSESSMENT CRITERION 16

16. Proper procedures conducive to good hygiene are followed in accordance with the industry standards.

ASSESSMENT CRITERION 17

17. Safety precautions are observed at all times in accordance with industry standards.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

In connection with shampooing:

Discuss the shampooing of the hair generally;

Explain the principles to be applied to analysis and diagnosis of hair and scalp;

Discuss the relative merits of the wet and dry methods of shampooing;

Explain the differences between soap and soapless shampoos;

List and explain the advantages and disadvantages of each such type of shampoo;

Explain the types of cleansers used in shampoos generally;

Describe the equipment required for shampooing, it purpose and routine care, including safety aspects;

Explain the purpose of shampooing hair and the cleansing procedure with shampoo;

Discuss and explain the shampooing procedure with reference to:
- Preparation for the shampooing service;
- Application of the shampoo;
- Removal of the shampoo ands its residue;
- Making the client comfortable;
- Gowning the client;
- Brushing the client's hair;

Discuss the importance of the kind of water available to be used for shampooing, and to explain the difference between hard and soft water, the importance of using soft water and the control of hardness and softness in the water;

Discuss and explain the properties of a shampoo and how shampoos work including the shampoo molecule and its hydrophilic and lipophilic ends and with special reference to:
- The pH factor in shampoos;
- Fragrance;
- Auxiliary detergents;
- Thickening, medicated and acid balancing agents;
- Foam boosters;
- Chelating agents;
- Preservatives;
- Colouring agents;

Explain the effect of shampoo on the hair shaft and the problem of product build-up;

Discuss different types of shampoo and to identify the way to choose the correct shampoo for particular results such as in the case of:
- Dry hair;
- Oily hair;
- Normal hair;
- Damaged hair;
- Medicated shampoos for hair lice and for dandruff;
- Treatment for hair loss;
- Methods of avoiding undesirable results when shampooing;

To discuss scalp massage, its benefits, and how best to do it.

In regard to shampooing

Gown a client in preparation for a shampooing service;

Shampoo hair according to the wet method, including competence in:
- The analysis of the hair and completion of an analysis sheet;
- Choice of the correct shampoo for the hair;
- Choice of the correct shampoo in relation to available water;
- Following the manufacturer's recommendations properly;
- The application of the shampoo;
- The procedure for cleansing the hair and scalp;
- The rinsing of the hair.

Shampoo hair according to the dry method;

Carry out scalp massage;

Use a vibratory machine.

In regard to the meaning of pH:

Explain and discuss:

Acid and base;

pH values of some commonly used liquids;

pH values of some commonly used hairdressing products;

The effect of acid on the hair;

The effect of alkali on the hair;

The speed of chemical reactions;

The pH of the skin's acid mantle;

pH of shampoos

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO ORGANISING

Organise and manage oneself and one's activities responsibly and effectively.

The ability to manage one self as well as time management is crucial to the success of the shampooing service.

Continuous assessment of learner's ability to manage their time.

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information.

The ability to analyse the hair is crucial in the decision making as far as type of product and procedures are concerned for shampooing.

Continuous assessment of the learner's ability to analyse and complete analysis card and select correct products.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation.

In order to select the most suitable service and advise suitable home care products, the learner must be able to communicate effectively using visual and language skills in the modes of oral persuasion. Written skills are necessary to record information on a client card.

Continuous assessment of the recording of marketing and retail skills.

UNIT STANDARD CCFO SCIENCE

Use science and technology effectively and critically, showing responsibility towards the environment and health of others.

The ability to select the correct shampoo products would demand from the learner the use of science and technology effectively and critically, showing responsibility towards the environment and health of others.

Continuous assessment of the learner's ability to analyse and complete analysis card and select correct products.

UNIT STANDARD NOTES

This unit standard will be continuously assessed.

Formative assessment tools:

Written tests

Observation in the work place

Logbook

Analysis cards

Assignment

Summative assessment tool:

Written test

Demonstration

Integrated assessment

This unit standard will be assessed as part of the Integrated Modular Assessment for Consultative Skills and Scalp and Hair treatments.

Professional manner is assessed according to aspects such as ethical standards, commitment to service, personal and interpersonal skills, body language, tone of voice where applicable, posture and personal appearance.

Professional appearance includes aspects such as a neat, tidy, clean professional attire and personal hygiene.

Safety precautions that must be demonstrated for assessment includes:

Protection of client's clothes and face;

Testing of water temperature to ensure client comfort;

Control of water pressure;

Protection of client's head against banging or scratching;

Identification of skin allergies.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	20152	National Certificate: Ladies Hairdressing	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-13	SERVICES

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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