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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage interpreting situations 
SAQA US ID UNIT STANDARD TITLE
116801  Manage interpreting situations 
ORIGINATOR
SGB Translation, Interpreting and Language Editing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 04 - Communication Studies and Language Communication Studies 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 7  Level TBA: Pre-2009 was L7  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The purpose of the learning is to manage interpreting situations. Improved planning and management improves the overall quality of interpreting into target messages as planning and management facilitates delivery within time limits and accuracy of work. In this way the competency management, improves economic efficiency and effectiveness of interpreting work.

Credited learners are capable of:
  • Managing communication breakdown
  • Setting up technical environment
  • Informing/briefing participants before interpreting
  • Solving technical problems 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credits and level assigned to this unit standard is based on the assumption that learners have already attained the following competencies:
  • Analyse and communicate information
  • Communicate effectively using language skills in two languages
  • Situate messages in terms of culture 
    		•

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is competence relating to the interpreting within professional contexts

    The context of this unit standard includes:
  • Legal interpreting (including high court)
  • Booth, or whispered interpreting
  • Business interpreting (this may include commercial transacting)
  • Diplomatic service interpreting
  • Health interpreting - mental health
  • Conference interpreting
  • Educational interpreting
  • Parliamentary/Legislature/Local Government Council interpreting 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Manage communication breakdown. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Communication breakdowns are accurately identified. 

    ASSESSMENT CRITERION 2 
    Explanation to participants of problems meets agreed professional standards. 

    ASSESSMENT CRITERION 3 
    Strategies selected for addressing communication breakdown are justified in terms of specific interpreting contexts. 

    ASSESSMENT CRITERION 4 
    Communication breakdown is optimally managed. 

    SPECIFIC OUTCOME 2 
    Set up technical environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Technical environment can include positioning of participants, appearance, lighting, view, visibility, audibility, etc. 

    ASSESSMENT CRITERION 2 
    Technical environment is evaluated against specified criteria. 

    ASSESSMENT CRITERION 3 
    Technical environment is suitable for specific interpreting contexts. 

    ASSESSMENT CRITERION 4 
    Shortcomings in technical environment are accurately identified. 

    ASSESSMENT CRITERION 5 
    Shortcomings in technical environment are remedied or modified to ensure optimal interpreting. 

    SPECIFIC OUTCOME 3 
    Inform/brief participants before interpreting. 
    OUTCOME RANGE 
  • Participants include speakers, audiences, and interpreters.
  • Information regarding the use of equipment. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Information given is correct. 

    ASSESSMENT CRITERION 2 
    Information is disseminated in an appropriate manner. 

    ASSESSMENT CRITERION 3 
    Information is sufficient in terms of participant characteristics and needs. 

    ASSESSMENT CRITERION 4 
    Information is sufficient in terms of agreed professional standards. 

    SPECIFIC OUTCOME 4 
    Solve technical problems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Integrity and functionality of equipment is verified before commencement of interpreting assignment. 

    ASSESSMENT CRITERION 2 
    Equipment problems are accurately identified. 

    ASSESSMENT CRITERION 3 
    Strategies selected for dealing with technical problems are appropriate for specified level of responsibility. 

    ASSESSMENT CRITERION 4 
    Relevant persons are informed regarding technical problems. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessment of learner achievements takes place at providers accredited by a relevant ETQA (RSA, 1998b) for the provision of programs that result in the outcomes specified for this unit standard.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with a relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider with a relevant ETQA.
  • The relevant ETQA according to the moderation guidelines and the agreed ETQA procedures will oversee moderation of assessment and is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Credited learners understand and can explain:
  • Structure, register and style of source and target messages
  • The role of the discourse field in relation to source and target messages
  • Cultural context of source and target messages
  • Source and target messages' norms and conventions
  • Communication barriers
  • Ethical requirements
  • Quality criteria 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems where responses to problems show that such critical and creative thinking has been used to make responsible decisions when solving technical problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community when informing/briefing participants before interpreting. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when managing communication breakdown. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information when managing communication breakdown. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematic and/or language skills in the modes of oral and/or written presentation when informing/briefing participants before interpreting. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others when setting up technical environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when managing interpreting situations. 

    UNIT STANDARD ASSESSOR CRITERIA 
    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the learner is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the learner can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent. 
    		•

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49062   National Diploma: Interpreting  Level 7  Level N/A: Pre-2009 was L7  Passed the End Date -
    Status was "Reregistered"     		 2018-12-31  CHE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.