SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Respond to emergency signals and situations 
SAQA US ID UNIT STANDARD TITLE
11509  Respond to emergency signals and situations 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  20 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2005-11-01  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242825  Conduct evacuations and emergency drills  Level 4  NQF Level 04  4   

PURPOSE OF THE UNIT STANDARD 
This unit standard is to enable relevant personnel to respond, under all conditions, in a tactical manner to emergency signals and situations.

Benefit for society of this unit standard is that the person who completes this will contribute to safety in society.

A person credited with this unit standard will be able to:
  • Prepare for duty in area of responsibility.
  • Effectively safeguard area of responsibility.
  • Respond tactically to emergency signals and incidents in area of responsibility
  • Conclude operations for effective handover. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The following knowledge, skills, attitude and/or equivalent:
  • A knowledge, comprehension and application of language and mathematical skills at NQF level 03.

    Special instructions to learning assumed:

    Persons accredited in this unit standard who is required to lawfully carry and use firearms must have the following additional learning in place:
  • Understand the relevant legislation required for the lawful possession and use of relevant firearms
  • Handle relevant firearm safely
  • Operate, use and maintain relevant firearm
  • Shoot relevant firearm competently
  • Use of firearms in law enforcement tactical response related incidents
  • Competently drive a vehicle according to the k53 standards 
    		•

    UNIT STANDARD RANGE 
    This unit standard applies to persons competently reacting, under all conditions and in a tactical manner to emergency signals and incidents. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for duty in area of responsibility. 
    OUTCOME RANGE 
    Area of responsibility must include:
  • Geographical area assigned to officer.

    Personal presentation must include:
  • Uniform; appearance; bearing; attitude etc.

    Equipment & resources must include:
  • Relevant firearm; body armour; defence spray; two way radio; road map; torch; hand cuffs; vehicle, disposable camera, etc.

    Fit for purpose must include:
  • Clean & in good working order.

    Work procedures must include:
  • As per client; employer, institution, labour, legislation.

    Defined quality and output standards will be found in the employer's, official :
  • Workplace policies and procedures.

    Operational requirements must include:
  • Irregularities; resources; equipment & personnel.

    Documentation must include:
  • Pocket book; call slips; relevant firearm permit/licence; etc. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Personal presentation, equipment and resources are fit for purpose. 

    ASSESSMENT CRITERION 2 
    2. Work procedures are available & current. 

    ASSESSMENT CRITERION 3 
    3. Orders and instructions confirms operational requirements. 

    ASSESSMENT CRITERION 4 
    4. Documentation validates effective take-over. 

    SPECIFIC OUTCOME 2 
    Effectively safeguard area of responsibility. 
    OUTCOME RANGE 
    Threat/risk assessment must include:
  • Techniques & principles of protection
  • Physical; guarding & electronic security systems
  • Manners & mannerisms of response personnel.
  • Suspect persons behaviour
  • Telltale suspicious indicators
  • Client/public security breaches
  • Client/public disregard for good house keeping.
  • Collect & pass on info from community policing forums; media & informants.

    Client relations must include:
  • Officer/client/emergency services/official institutions relations.
  • Dealing with difficult/ extraordinary clients

    Crime prevention information must include:
  • Relevant officer's personal observations
  • Crime tendency specific to responsible area
  • Liaison intervention from other security sources
  • Media sources

    Non-emergency must include:
  • Client/public escorts
  • Client rendezvous
  • Holiday checks
  • Courtesy calls
  • Low battery checks 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Continued threat/risk assessments ensure proactive crime prevention in area of responsibility. 

    ASSESSMENT CRITERION 2 
    2. Appropriate interpersonal skills ensure effective client/public relationships. 

    ASSESSMENT CRITERION 3 
    3. Crime prevention information is communicated timeously & confidentially to appropriate stakeholders. 

    ASSESSMENT CRITERION 4 
    4. Non-emergency signals & incidents are responded to in accordance with workplace procedures. 

    SPECIFIC OUTCOME 3 
    Respond tactically to emergency signals in area of responsibility. 
    OUTCOME RANGE 
    Tactical response must include:
  • Tactical movement & approach
  • Techniques on tactically approaching, premises, buildings & rooms.

    By vehicle and/or on foot.
  • Techniques on tactically entering & moving inside premises, buildings & rooms.
  • Tactical use of lighting
  • Cover & concealment awareness
  • Firearm readiness

    Emergency signals must include:
  • Alarm
  • Silent panic
  • Duress
  • Telecomm, etc.
  • Medical
  • Fire, etc.

    Effective must include:
  • Minimise risk to loss of life/injury of public/client & risk to loss/damage to public/client property by adhering to relevant work procedures.

    Safeguard must include:
  • Protect, defend, deter, delay, detain, contain, preserve.

    Confrontations must include:
    -Non-lethal
  • Challenge procedures.
  • Suspect control
  • Officer/client/public identification
    -Lethal
  • Patterns of encounter
  • Rules of engagement.
  • Immediate action drills.
  • Officer attitudes.
  • Officer back-up procedures.
  • Tactical withdrawal procedures.

    Scene of emergency must include:
  • Crime scenes
    Routine
    Serious/violent offences
  • Public violence
  • Accidents.
  • Hostage
  • Domestic violence.
  • Fire
  • Medical.

    Work procedures must be stipulated as per:
  • Client
  • Employer
  • Legislation
  • Industry standards.

    Victims of crime must include:
  • Direct victim
  • Indirect victim
  • Trauma

    Contingency plans must include:
  • Immediate action drills
  • Any actions outside normal operating procedures

    Keep accurate notes must include:
  • Pocket books
  • Statements.

    Giving evidence and Court procedures must include:
  • Criminal court structures, form of address, lay-out and procedures
  • Legal aspects of giving evidence
  • Behaviour on the witness stand
  • Giving verbal evidence. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Immediate tactical response to emergency signals and/or incidents confirms effective safeguarding of public/client lives & public/client property. 

    ASSESSMENT CRITERION 2 
    2. Subject to relevant procedures & legislation investigate emergency situations. 

    ASSESSMENT CRITERION 3 
    3. Lethal & non-lethal confrontation is dealt with in accordance with workplace procedures and Private Defence considerations. 

    ASSESSMENT CRITERION 4 
    4. Scene of emergency/incident is preserved, contained & recorded as per work procedures. 

    ASSESSMENT CRITERION 5 
    5. Victims of crime are dealt with in accordance with laid down work procedures. 

    ASSESSMENT CRITERION 6 
    6. Emergency services and official institution liaison are actioned according to contingency plans. 

    ASSESSMENT CRITERION 7 
    7. Court procedures & giving evidence are complied with and given in accordance with court protocol. 

    SPECIFIC OUTCOME 4 
    Conclude operations for effective handover. 
    OUTCOME RANGE 
    Documentation must include:
  • Pocket book, call slips, firearm permit/licence, etc.

    Reports must include:
  • Verbal.
  • Written.

    Criminal/emergency activities/incidents must include:
  • Unlawful acts, housebreak, theft, hijackings, etc.
  • Medical emergency.
  • Fire emergency.
  • Traffic accidents, etc.

    Feedback must include:
  • Feedback against work procedures
  • Debrief from clients & employers
  • Debrief to officer assuming duties. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Documentation verifies effective hand-over as per company work procedures. 

    ASSESSMENT CRITERION 2 
    2. Reports identify issues & concerns with regards to workplace. 

    ASSESSMENT CRITERION 3 
    3. Reliable and accurate statistics gathered on possible and/or positive criminal/emergency activities/incidents observed are passed on to next detail. 

    ASSESSMENT CRITERION 4 
    4. Operational effectiveness is improved in response to feedback. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the POSLEC SETA ETQA/and any other body with whom a MOU was entered into.
    2. Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the POSLEC SETA ETQA/and any other body with whom a MOU was entered into by SAQA.
    3. Moderation of assessment will be overseen by the POSLEC ETQA according to the moderation guidelines in the relevant qualification and the POSLEC SETA ETQA/ and any other body with whom a MOU was entered into. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to the Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically:
  • A comprehensive understanding of emergency/non emergency signals, incidents & procedures.
  • A comprehensive understanding of tactical movement & approach techniques.
  • A comprehensive understanding of the relevant legislation.
  • A comprehensive understanding of client relations.
  • A comprehensive understanding of dealing with lethal/non lethal confrontations.
  • A comprehensive understanding of physical security and technology.
  • A comprehensive understanding of Lawful Arresting & restraining techniques.
  • A comprehensive understanding of search & seizure.
  • A comprehensive understanding of persons & property protection
  • A comprehensive understanding of observational techniques
  • A broad understanding of proactive & reactive crime prevention
  • A broad understanding of crime/incident scenes.
  • A broad understanding of operating effectively within a specified control room environment.
  • A broad understanding of handling victims of crime
  • A broad understanding of threat/risk assessment 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to tactical response related confrontations and incidents. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a tactical response team and/or group. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities so that all requirements are met in achieving effective safeguarding of public/client lives & public/client property through the tactical response to emergency signals and incidents. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to operational procedures & techniques specific to responding to emergency and non-emergency signals and incidents. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when dealing with confrontations/clients/public/official institutions. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems in that continued threat/risk assessments will ensure proactive crime prevention for individuals and the community as a whole. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242825, which is "Conduct evacuations and emergency drills", Level 4, 6 credits.

    Supplementary Information:

    Specified Requirements

    Specified requirements include legal and legislative specific requirements and are
    Legal
  • Applicable sections of the Firearms Control Act 60/2000.
  • Applicable section of the Criminal Procedures Act, 1977.
  • Applicable section of the Regulation of Gatherings Act, 1993.
  • Applicable sections of the Dangerous Weapons Act.
  • Applicable sections of the Road Traffic Act
  • Applicable sections of the SIRA act 56/2001.
  • Private defence
  • Moral & humanitarian considerations (proportionality)
  • Continuum of force
  • Vicarious liability
  • Civil liability

    Context Specific
  • Training provider user manuals
  • Specifications, company operational agreements and policies and procedures

    Resources required for Assessment:
  • Safety equipment and protective uniform/clothes
  • Communications equipment.
  • Necessary administrative and stationary issue.
  • First aid/fire fighting equipment.
  • Response vehicle.
  • Criterion referenced assessment instructions/tools.
  • A suitable venue: workplace and classroom.

    Additional resources required for Assessment of armed response personnel:
  • Relevant shooting range
  • Shooting exercise order
  • Tools, equipment and materials for mock-up and/or range set up
  • Drill rounds and replica firearms
  • Relevant firearms, magazines and ammunition.
  • Holsters and magazine pouches.
  • Firearm cleaning equipment
  • Relevant shooting range standing orders. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  22490   National Certificate: General Security Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2007-11-28  Was SAS SETA until Last Date for Achievement 
    Elective  22491   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2006-11-16  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADT SECURITY SERVICES PTY LTD 
    2. Afri Guard(pty)ltd 
    3. AIM TRAINING ACADEMY 
    4. BLACKEN SECURITY SERVICES 
    5. BTC TRAINING AFRICA PTY LTD 
    6. Fidelity Security Services 
    7. Hadassah Security Consultants Cc 
    8. IMVULA SKILLS DEVELOPMENT ACADEMY 
    9. Inkwe Sekuriteit Bk 
    10. INSIMBI SECURITY TRAINING CENTRE 
    11. ISASA SECURITY TRAINING CC 
    12. ITO FOCUS PHOLE 
    13. MEC TRAINING (PTY) LTD 
    14. NORTHERN PROVINCE TRAINING ACADEMY 
    15. NU LAW FIREARMS COMPLIANCE 
    16. RAMAZWI SECURITY SERVICES CC 
    17. SILVER SOLUTIONS SECURITY 1713 CC 
    18. SOUTH AFRICAN RESERVE BANK 
    19. SOUTH AFRICAN RESERVE BANK CAPE TOWN 
    20. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    21. Staff Management Services 
    22. TINTSWALO SECURITY SERVICES 
    23. TZANEEN TRAINING CENTRE LIMPOPO 
    24. UBUNTU 
    25. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.