SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Use a word processing package to produce business documents

SAQA US ID	UNIT STANDARD TITLE
114978	Use a word processing package to produce business documents
ORIGINATOR
SGB Insurance and Investment
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Finance, Economics and Accounting
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard is for learners who use a computer in a business environment. It is an introduction to basic computer literacy.

The qualifying learner is capable of:

Demonstrating the basic functions of a word processing package.

Managing files in a word processing package.

Creating a document using a word processing package.

Editing and presenting a document.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Learners should

Hold a GETC or equivalent qualification; or

Be competent in Communication and Mathematical Literacy at NQF Level 2

UNIT STANDARD RANGE

The typical scope of this Unit Standard is:

Information on the screen includes, but is not limited to, menus, toolbar, views, scroll bars, buttons and icons.

The help function includes, but is not limited to, menu, keyboard shortcuts and other help functions.

Layout includes, but is not limited to, reports, memos, letters, faxes and tables.

Templates include, but are not limited to, memos, letters, faxes and other documents.

The differences between Save and Save As include, but are not limited to changing destination, file types, properties and file names.

Setting up a document includes, but is not limited to, tabs, margins, headers, footers, justification, alignment, numbering, bullets, paragraph and page settings, line spacing, fonts and styles.

Presentation of information in a table includes, but is not limited to, insert, delete, copy, format, move, paste, borders and shading, inserting columns and rows and formatting a table.

Graphics include, but are not limited to, clipart, files (logos) and photographs.

Editing a document includes spell check, grammar check and thesaurus.

Sequencing information includes move, copy, cut and paste.

Checking for suitability includes, but is not limited to, headers, footers, page numbers, paragraphs, page orientation, margins, bullets, numbers, indentation and paper size.

The document may be distributed printed or emailed.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Demonstrate the basic functions of a word processing package.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The basic concept of word processing is explained with reference to the manipulation of information in a document.

ASSESSMENT CRITERION 2

A word processing document is accessed and an indication is given of the information contained on the screen.

ASSESSMENT CRITERION 3

The default options are explored and changed to suit own preferences.

ASSESSMENT CRITERION 4

The help function is demonstrated for a specific task.

ASSESSMENT CRITERION 5

An existing template is accessed and adapted for a specific purpose.

SPECIFIC OUTCOME 2

Manage files in a word processing package.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

A file is saved with reference to type, format and version.

ASSESSMENT CRITERION 2

Text from at least two other sources is imported into a word processing document.

ASSESSMENT CRITERION 3

A template is created and saved into a default folder.

ASSESSMENT CRITERION 4

The difference between Save and Save As is explained with examples.

SPECIFIC OUTCOME 3

Create a document using a word processing package.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The layout of different documents is explored with reference to written language conventions.

ASSESSMENT CRITERION 2

A new document is set up for a specific purpose.

ASSESSMENT CRITERION 3

Formatting is adapted for a specific purpose.

ASSESSMENT CRITERION 4

The presentation formats available in a word processing package are identified and an indication is given of when it is appropriate to use each.

ASSESSMENT CRITERION 5

The symbol and character function is applied where applicable in a document.

ASSESSMENT CRITERION 6

The mail merge facility is used to create letters, envelopes and labels.

ASSESSMENT CRITERION 7

Information is presented and managed in a simple table.

ASSESSMENT CRITERION 8

Graphics are inserted into and manipulated in a document.

SPECIFIC OUTCOME 4

Edit and present a document.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The language tools in a word processing package are used to edit a document.

ASSESSMENT CRITERION 2

Information in a document is sequenced correctly.

ASSESSMENT CRITERION 3

The layout and format of a document are checked for suitability.

ASSESSMENT CRITERION 4

The document is previewed and distributed in its final format.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

N/A

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO ORGANISING

The learner can organise him/herself and his/her activities when producing business documents.

UNIT STANDARD CCFO COLLECTING

The learner can collect, organise and critically evaluate information in creating folders and saving documents in the appropriate folder.

UNIT STANDARD CCFO COMMUNICATING

The learner can communicate effectively by presenting information in different formats.

UNIT STANDARD CCFO SCIENCE

The learner can use technology effectively by using a word processing package to produce business documents.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	57877	National Certificate: CNC Production Machining	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Core	50022	National Certificate: General Draughting	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Core	66289	Further Education and Training Certificate: Lumber Milling	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2016-12-31	FPMSETA
Core	59057	Further Education and Training Certificate: Telecommunication Network Operations	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS
Fundamental	49092	Further Education and Training Certificate: Furniture Making	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	48783	National Certificate: Financial Services	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	66312	National Certificate: Lumber Milling	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	49772	National Certificate: Archaeology	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2012-06-30	CATHSSETA
Elective	64589	National Certificate: Community Water, Health and Sanitation Monitoring	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	EWSETA
Elective	91926	National Certificate: Mechanical Engineering: Machining and Tooling	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	65549	National Certificate: Mining Technical Support	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MQA
Elective	61669	Further Education and Training Certificate: Community Water, Health and Sanitation Facilitation	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	EWSETA
Elective	49256	Further Education and Training Certificate: Counselling	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	49649	Further Education and Training Certificate: Long-term Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA
Elective	66609	Further Education and Training Certificate: Retail Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	66610	Further Education and Training Certificate: Short Term Insurance	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-07-30	As per Learning Programmes recorded against this Qual
Elective	66809	Further Education and Training Certificate: Sport Technical Officiating	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Africa Learn (Pty) Ltd
2.	ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD
3.	BEE Clinic Pty Ltd
4.	CHILUTSI TRADING ENTERPRISE
5.	ERGO MAPHELONG INSTITUTE (PTY) LTD
6.	Esayidi FET College - Central Office
7.	ESKOM GENERATION - PALMIET PUMP STORAGE GRABOUW
8.	Furniture World Training Centre
9.	HAZYVIEW WATER SKILLS ACADEMY
10.	HLUVUKA TRAINING AND CONSULTING
11.	HUAWEI Technologies Africa (PTY) LTD
12.	Inter-Coastal Business & Property Services cc
13.	Mnambithi TVET College
14.	MOTHEO SKILLS ENTITY ( PTY) LLTD
15.	Mpande Technologies cc
16.	Mufuka Business and Technical
17.	Nolwazi Stem Education for The
18.	OPELONG BUSINESS INSTITUTE (PT
19.	POWER SYSTEMS TRAINING, CAPE TOWN
20.	Progressive School of Business
21.	PROGRESSIVE SCHOOL OF BUSINESS AND ENGINEERING (PTY) LTD
22.	QUARPHIX (PTY) LTD
23.	SEANEGO INTERGRATED NATURAL RESOURCES MANAGEMENT
24.	SUCCESS BUILDERS INTERNATIONAL CC
25.	SUPREME ICT CONSULTANTS
26.	TELKOM SA SOC LIMITED
27.	THOBOLOGO TRAINING & EDUCATION GROUP
28.	TIRHANI SKILLSTRAINING PTY LTD
29.	Ukwazi Academy and Corporate S
30.	Varsity Institute of Science & Technology (Pty)Ltd
31.	VEB CELE & ASSOCIATES PTY LTD
32.	Victor Optic Fibre Solutions
33.	Wellinkwise Pty Ltd