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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Perform a hair relaxing service 
SAQA US ID UNIT STANDARD TITLE
114841  Perform a hair relaxing service 
ORIGINATOR
SGB Hairdressing Cosmetology and Beauty 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-05-15  2009-04-08  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2010-04-08   2013-04-08  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
262605  Perform a hair relaxing service  Level 3  NQF Level 03  12   

PURPOSE OF THE UNIT STANDARD 
Learners credited with this unit standard have a demonstrating knowledge of the theory of relaxing hair, the processes of hair relaxing, chemicals, products and tools that are used to relax hair and the skills to successfully offer and perform hair relaxing services on clients. The learner will also be able to conduct a full after care service for the client.

The qualifying learner is capable of:
  • Preparing workstation and client for a hair relaxing service.
  • Analysing the hair and scalp and select appropriate tools, equipment and products for a hair relaxing service.
  • Preparing hair for relaxing service.
  • Performing hair relaxing application techniques.
  • Performing a neutralizing procedure.
  • Discussing, explaining and applying the use of after care products and services. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competence against unit standards in mathematical, computer, numerical and communication studies at NQF Level 3 or equivalent. 

    UNIT STANDARD RANGE 
  • Hair relaxing will include hair relaxing using sodium hydroxide or lithium or calcium or hair straightening using thioglycolate (Lye or No lye relaxers).
  • Professional manner will include aspects such as ethical standards, personal and interpersonal skills, body language, tone of voice, posture and personal appearance.
  • Neutralising will include colour indicator/signal cream, liquid and neutralizing shampoo.
  • The degree of curl removed will indicate that a relaxer, S-curl or blowout is performed.
  • Safety precautions will include protection of client's clothes and face, testing of water temperature to ensure client comfort, control of water pressure, protection of client's head against banging or scratching, using clean towels and tools, sharp instruments are handled with care, manufacturer's instructions are followed, barrier products are applied around hairline, hands are protected by wearing gloves, lids on chemicals are replaced immediately after use, jewellery is removed before application of chemicals, chemicals are not mixed in metal containers and maximum processing time is not exceeded. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare workstation and client for a hair relaxing service. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The workstation is prepared for a chemical hair relaxing service. 

    ASSESSMENT CRITERION 2 
    The client is consulted with in a professional manner. 

    ASSESSMENT CRITERION 3 
    Superfluous jewellery and clothing is removed according to salon procedures. 

    ASSESSMENT CRITERION 4 
    Removed items are placed in safe keeping. 

    ASSESSMENT CRITERION 5 
    The client is gowned and protected in readiness for a hair relaxing service according to salon procedures. 

    SPECIFIC OUTCOME 2 
    Analyse the hair and scalp and select appropriate tools, equipment and products. 
    OUTCOME NOTES 
    Analyse the hair and scalp and select appropriate tools, equipment and products for a hair relaxing service. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The client's hair is analysed through questioning and physical examination. 

    ASSESSMENT CRITERION 2 
    Information and recommendations regarding the hair relaxing service are captured on the client's record card and the release form is completed in full. 

    ASSESSMENT CRITERION 3 
    The appropriate tools and equipment are selected based on the results of the analysis of the hair and scalp. 

    ASSESSMENT CRITERION 4 
    The appropriate strength of relaxer is selected and prepared based on hair texture and the results of the analysis of the hair and scalp and client requirements. 

    SPECIFIC OUTCOME 3 
    Prepare hair for relaxing service. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A barrier cream is applied to the hair line and scalp according to the hair relaxing procedure and manufacturer's instructions. 

    ASSESSMENT CRITERION 2 
    The hair is parted and sub-sectioned according to relaxing service requirements. 

    ASSESSMENT CRITERION 3 
    The appropriate application technique is selected according to hair analysis. 

    ASSESSMENT CRITERION 4 
    The hair is sectioned according to manufacturer's instructions 

    SPECIFIC OUTCOME 4 
    Perform hair relaxing application techniques. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The hair is sectioned according to manufacturer's instructions. 

    ASSESSMENT CRITERION 2 
    Hair relaxing product lids are replaced and stored according to manufacturer's instructions 

    ASSESSMENT CRITERION 3 
    The hair relaxer is applied according to required hair service 

    ASSESSMENT CRITERION 4 
    Smoothing technique is performed according to manufacturer's instructions and analytical observation to achieve desired outcome 

    ASSESSMENT CRITERION 5 
    The chemical process is monitored and timed and a strand test is conducted according to manufacturer's instructions 

    ASSESSMENT CRITERION 6 
    The degree of curl removed is consistent with the client's and analysis requirements and the desired and recommended outcome 

    SPECIFIC OUTCOME 5 
    Perform a neutralising procedure. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The correct after care products are identified and explained for the hair relaxing service provided 

    ASSESSMENT CRITERION 2 
    The correct after care product is applied according to manufacturer's instructions and client requirements 

    ASSESSMENT CRITERION 3 
    The client is advised of homecare treatment and products to maintain the hair relaxing service 

    ASSESSMENT CRITERION 4 
    Sales opportunities are identified throughout the hair relaxing service 

    ASSESSMENT CRITERION 5 
    A follow-up appointment is secured and the client record card is completed according to requirements 

    SPECIFIC OUTCOME 6 
    Discuss, explain and apply the use of after care procedures and services. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The correct after care products for the hair relaxing service provided are identified and explained. 

    ASSESSMENT CRITERION 2 
    The correct after care product is applied according to manufacturer's instructions and client requirements. 

    ASSESSMENT CRITERION 3 
    The client is advised of homecare treatment and products to maintain the hair relaxing service. 

    ASSESSMENT CRITERION 4 
    Sales opportunities are identified throughout the hair relaxing service. 

    ASSESSMENT CRITERION 5 
    A follow-up appointment is secured and the client record card is completed according to requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principle and techniques for relaxing hair.
  • Products used in and for the relaxing of hair and after care.
  • Record keeping systems, policies and procedures.
  • Hair analysis techniques.
  • Hygiene, safety and sanitization procedures.
  • Salon procedures for preparing the workstation and client.
  • Methods, techniques and principle for performing and blow-outs and S-curls. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems where such problems arise directly related to the client's hair and the relaxing service required. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities in order to offer a professional hair relaxing service as well as to perform the activities around hair relaxing services. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information pertaining to the client's hair, scalp and hair relaxing services required in order to make informed decisions. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively so as to establish the client's needs, select the most appropriate hair relaxing products and to recommend the best after care products and services. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to select and recommend the most appropriate hair relaxing products and services for the client and by understanding the chemical processes of these products. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of being culturally and aesthetically sensitive across a range of social contexts when working with client's. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 262605, which is "Perform a hair relaxing service", Level 4, 12 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  64651   Further Education and Training Certificate: Hairdressing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2009-04-08  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.